syncX: Stock Inventory Sync

syncX: Stock Inventory Sync

รีวิว (932)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
28 กุมภาพันธ์ 2025

StockSync is an absolute game-changer! Their app is incredibly easy to use—literally Inventory Feeds For Dummies—and it gets the job done almost flawlessly. The customer service is outstanding; they are always eager to help and make sure everything runs smoothly. I feel like they are an extension of my team, always there when I need them. StockSync has saved me soooo much time, and I can’t recommend them enough!

Becki Owens Living
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
SyncX ตอบแล้ว 2 พฤษภาคม 2025

Thank you so much! 😊 We’re thrilled StockSync has been a game-changer for you and that our support feels like part of your team! 🙌

24 กุมภาพันธ์ 2025

Support team is as useful as a rock can be. Never online, you need to figure things on your own. I have ran into issues several times, opened tickets and their answer is extremely poor. if you are not savvy managing filters do not get this app

wildernessdreams
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
SyncX ตอบแล้ว 7 เมษายน 2025

Hi wildernessdreams,

We sincerely apologize for the inconvenience you've experienced. We've assigned a dedicated executive to personally assist you and ensure everything is set up smoothly. Additionally, we will extend your free trial until the feed is fully up and running to make up for the delay.

We're here to support you and genuinely appreciate your patience as we work to resolve this as quickly as possible. If you have any further concerns, please don’t hesitate to reach out directly.

Thanks,
syncX: Stock Sync Team

24 กุมภาพันธ์ 2025

I've been using Stock Sync for a while, and the app itself is already a game-changer for managing inventory seamlessly.

But what truly sets it apart is the exceptional customer support. Ray went above and beyond to help me with my request, providing clear explanations and quick solutions.

TheWheelShop.ca
แคนาดา
มากกว่า 5 ปี ในการใช้แอป
SyncX ตอบแล้ว 2 พฤษภาคม 2025

Thank you! 😊

แก้ไขเมื่อ 7 ตุลาคม 2026

As in the past, I have nothing but wonderful things to say about the customer service I’ve received. I recently encountered an issue and the Stock Sync team responded and resolved the problem in short order. Highly recommend!!

Just a quick update to my prior review. This app has so much built in functionality and the customer service is extremely prompt to help troubleshoot any issues as well as answer questions. It truly has been a game changer for me and saves countless hours.

Great customer service! I had several questions regarding setting up my feeds properly. I scheduled a Google Meet with Stock Sync to walk me through the steps. Super helpful and informative. I've been thoroughly pleased with this app. It saves a ton of time and headaches. Highly recommend!!

Signastyle Home
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
SyncX ตอบแล้ว 2 พฤษภาคม 2025

Wow, thank you! 😊 We're so glad the app and support have made a big difference for you. Always here to help! 🙌

25 ธันวาคม 2024

At first I chose another company that had a 5 star rating. But it had 30-40 reviews. A complete failure! Then I turned to this service. Everything happens in the Shopify panel, they have videos on how to set it up. We set up some feeds that are currently working great. The initial setup took quite a while, but one connection was extremely complicated and they still managed to do it. Indeed, my store is currently working and synchronising stock from our warehouses and 3 other external suppliers. I update my nomenclature, my photos, my descriptions. We have over 100 emails in our correspondence and many cases that we have overcome!

Feel You
บัลแกเรีย
3 เดือน ในการใช้แอป
SyncX ตอบแล้ว 9 มกราคม 2025

Thank you so much for your kind words and for trusting our service! We're happy to hear that your store is running smoothly and syncing perfectly. If you ever need further assistance, we're here to help! 😻😻😻😻

3 ธันวาคม 2024

I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.

Low Country Fair Trade
สหรัฐอเมริกา
เกือบ 2 ปี ในการใช้แอป
SyncX ตอบแล้ว 10 ธันวาคม 2024

Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpful—thank you for recommending us! 😊🤗💕

2 ธันวาคม 2024

I am extremely disappointed with the service I received from Stock Sync. Despite high expectations based on their marketing promises, my experience has been far from satisfactory.

Firstly, the integration process was overly complicated and time-consuming. The lack of clear, comprehensive documentation made it even more frustrating. When issues arose, customer support is unhelpful, often taking days to reply with generic, uninformative answers.

Additionally, the performance of the service has been subpar. Frequent synchronization errors have caused disruptions in my inventory management, leading to overselling and stockouts. This has not only caused financial loss but also damaged my reputation with customers.

In summary, Stock Sync has failed to deliver the reliability and support I expected. I hope they take these issues seriously and make the necessary improvements to their service.
I do not recommend making use of Stock Sync!

Media Alliance CT
แอฟริกาใต้
ประมาณ 4 ปี ในการใช้แอป
SyncX ตอบแล้ว 4 ธันวาคม 2024

Hi Media Alliance CT,

Thank you for your feedback, and we sincerely apologize for the issues you’ve experienced. We regret the challenges with the integration process, documentation, and support, as well as the synchronization errors impacting your inventory.

We take your concerns seriously and are committed to resolving them. To ensure a more reliable experience, we’re improving our support response times and documentation while addressing performance issues.

Please allow us to assist you further and make things right. We value your trust and appreciate the opportunity to improve.

Thanks,
syncX Team

20 พฤศจิกายน 2024

We've been using this on two sites for a few years. An excellent app that is continually upgraded. Their customer service is quick and thorough. Highly recommended.

CYCLISM LLC
ญี่ปุ่น
มากกว่า 3 ปี ในการใช้แอป
SyncX ตอบแล้ว 10 ธันวาคม 2024

Thank you for your kind words and long-term support! We're delighted to hear you're enjoying the app and our customer service. Your recommendation means a lot to us! 😊🥰😻

29 ตุลาคม 2024

Does exactly what I needed, syncs inventory data from multiple Google Sheets with different types of formatting and header information. Easy to use and set schedules.

lovedollsenpai
สหรัฐอเมริกา
3 วัน ในการใช้แอป
SyncX ตอบแล้ว 15 พฤศจิกายน 2024

Thank you for your review! 🌟 We're glad syncX makes syncing inventory from multiple Google Sheets easy and efficient. Let us know if you need any help! 😊

16 ตุลาคม 2024

This app has taken a complete nose dive and support haven't been a great help with communication this last few weeks. Just the generic we will get back to you with no updates.

Suddenly the add feed for my wholesaler "Windsor" has stopped pulling images entirely and is creating listings without product images absolutely destroying the trust and integrity of my business and costing me thousands as a result.

No updates as to where things are at or a permanent solution to address the issue that keeps happening (Third time). Not even an offer from the team for some compensation in the way of credits or points since it isn't affecting their income.

Be warned, was excellent for a long time but when things do go wrong and bug out you'll be left holding the bag alone.

DownUnderThunder
ออสเตรเลีย
มากกว่า 1 ปี ในการใช้แอป
SyncX ตอบแล้ว 19 ตุลาคม 2024

We are sorry about the image problems after reimporting them. All the images are okay now. We suspect the images were unavailable, or there were issues with the supplier's server during that time. Our team will look into this and hope to avoid this in the future.