Avis (18)
Affiner
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Par note
One of the best feed syncing and management tools I have come across! The team is excellent. Rahul and Hebin have been super responsive from day one and have literally assisted us with each and every step. They are not only helpful but also open to any customizations that we have requested so far. The clarity and honesty they have provided us has been a deal breaker for us when it came to choosing stockistly. 100000% RECOMMENDED.
A very useful and well-made app. The functionality is excellent, and the support provided by Rahul and Hebin has been outstanding throughout my experience. Thank you both for your help and professionalism.
This app has been a life saver for us. We recently brought on a new supplier and had to integrate the products and inventory into our Shopify store. After a few glitches due to the way the supplier had set up their product line and some limitations of my store, the app has been performing wonderfully. Customer service was awesome as Rahul and the team went to great lengths to tweak the software for smooth operations. It all came together extremely quickly due to the team's diligence. Please consider Stockistly for your store. We highly recommend it.
Thanks a lot for your review and recommendation 🫶
They make a lot of promises, but they folded up like an accordion on the execution of my feed syncs. Poor communication is another big issue. Be prepared to wait hours and even days for a response. Wasted a lot of time with these people.
EDIT: After firing them and leaving this review, Rahul and Hebin reached out and apologized for the poor service and slow response times. After contemplating on working with them again, I gave them a second shot at making things right and figuring out a solution for my problem. After several days of back and forths, they were not able for do what they claimed they could do. And they basically told me I needed a 3rd party developer to step in and help with the inventory sync. Another few days wasted with my shop being offline. They might be ok for a single source inventory feed with a few dozen products, but anything over that, they are completely over their heads.
Thank you for taking the time to share your feedback. We’re sorry that your experience didn’t meet expectations and would like to clarify a few points for accuracy.
During part of the support period, key team members were unexpectedly off sick. To ensure continuity, your queries were handled by a senior team member in a different time zone, which unfortunately affected response times.
Many of the requests raised related to store setup and custom configuration rather than the inventory sync itself. As discussed over email, we deliberately avoid advising on areas outside our expertise to prevent incorrect guidance.
It’s also important to note that the inventory sync worked correctly for products that were set up in line with the app’s requirements. The sync engine itself was not failing.
For context, our app is successfully used by stores managing well over 200,000 products across multiple feeds. It is not limited to small catalogs, and this feedback does not reflect the broader customer experience.
We regret that this engagement did not lead to a positive outcome for your store, but we stand by the capabilities of the product and our commitment to being transparent and professional.
Simple to use and the customer support was very helpful. :)
Ruhal was an amazing help. Very quick to respond. He got us all set up with one of our vendors so life will be much easier. No more selling items that are unknowingly out of stock!
Great app! Easy to set up and use, plus support is prompt and effective.
Thanks for your kind words 🙏
Had trouble adding a CSV feed, since it required a custom login solution. Rahul did a great job by building a custom link, and responded quickly to my emails.
Thank you for your review and for trusting us with your inventory sync 🙏
Support is really helpful, app works well !
Thanks for your review, we are thrilled to have you as a customer 🙏
Great app and very good support especially from Hebin - thank you!
Thanks a lot for your trust and support 🙏
