StoreFAQ: Product FAQ Chatbot

Great app and fantastic support! The app is easy to use and offers exactly what I needed for my art store in Germany. Florence took care of my issue with such patience and kindness – I’m really happy. Everything works perfectly now. Thank you so much!

Handling of the app is easy to understand and support-team is quick and friendly! Thank you Nicole :)

helfen bei jeder angelegenheit!

It fulfills everything you need, and the support is instantly helpful and solves problems in no time. Thank you

Easy-to-use app. Great customer support!

Fairly easy to use. There are a couple of features I'd like to see added; mainly around configurability, but nothing major. Customer service has been fantastic. They were very prompt and responsive with support and accommodating with my questions. They took time to answer my questions and even work with their dev team to quickly address an issue I had. They were fast and great with communication and support and very easy and friendly to work with.

We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!

Rug pull. The app was listed as free, and once everything is set up, they limit the usage on the free plan to 100 views/month. Will have to transfer everything to a different solution.

I really like this app for its functionality. It's great that it includes structured data (schema markup) for SEO, and it's very flexible for customization on any page.
I needed some help adapting the FAQ block to match my website's unique style. The support team responded incredibly quickly and helped me with custom CSS to make it look perfect on both desktop and mobile. I'm very grateful for their professional and effective help. Thank you!

I'm new to Shopify and am getting my bookstore website ready for a product launch later this week. I downloaded Store FAQ to create a Q&A for customers. I liked the look and feel on the back end of of this app and the interface is very pleasing. I ran into a little snag when it came to publishing. Customer support was easy to find and Martha went above and beyond to help me get my FAQ live on my homepage and even helped me get my branding colors adjusted. I like the flexibility of this app and how it can be used in many ways within the store. I highly recommend!