StoreFAQ: Product FAQ Chatbot

Easy to use and functional. This was the only collapsible FAQ app I could find that allowed videos to be inserted. It works great and is easy to use. The support is excellent. I had an issue were the videos weren't adjusting for mobiles but they fixed that straight away without any fuss or cost. Very happy.

StoreFAQ is exactly what we needed for our growing catalog. The app lets us organize General FAQ, Product Series FAQ, and Product-level FAQ cleanly — and display them exactly where we want across our store.

We especially appreciate the ability to bind FAQ groups to specific pages or collections. It gives us full control over the customer experience.

On top of that, their support team is amazing — fast, friendly, and very knowledgeable. They helped us quickly solve a display issue with clear step-by-step guidance.

Highly recommended for any brand that wants professional, well-structured FAQ on their Shopify store!

Exactly What I Needed!

This app is a game-changer for our product pages. We needed a way to add unique Features & FAQs per product on our store without creating separate templates or doing heavy coding — and this app delivered perfectly. The interface is clean, easy to use, and very intuitive. We love the accordion-style layout, and it integrates seamlessly with our theme. Highly recommended for any store looking to streamline their support and improve product page content!

Still testing the app with our store but so far, the Support Help from Loren was very helpful with resolving issues while building the FAQ page. Thank you! I will update my review once the page is fully launched.

EDIT: Recently had issues with the app because of the subscription overhaul and Nicole was able to help me through the new process. 100% recommend their app and team!

Amazing for a Free app! Very easy to customize and support is very friendly and responsive. The only issue/oversight is that if you want dark FAQ group buttons with white/light text, you can't. Since when a group is not selected, it forces the background to be transparent (so shows white if your website background is white), then the text is not visible. Could you please fix this by adding an "active" and "not active" background color/text option?

The StoreFAQ app has been a fantastic addition to my Shopify website. It’s simple, intuitive, and easy to set up, with flexible color options that make it effortless to match my brand style. The support team is responsive and truly helpful — they make sure everything runs smoothly. If you’re looking for an FAQ solution that looks great and works perfectly, this is the one to choose!

StoreFAQ has been an excellent addition to my store! The plugin is user-friendly and efficiently organizes FAQs, making it easy for customers to find answers quickly. What impressed me the most was the fast customer support—they responded promptly and resolved my issues in no time. The plugin meets all my needs, from customization options to seamless integration. Highly recommended for anyone looking for a reliable FAQ solution!

The StoreFAQ Staff are always very kind and helpful since the beginning. With their help we will be using this app more efficiently.

Great help and support thanks to Invinzor.

Invinzor and Martha were very helpful with setting up and troubleshooting some initial issues. Very responsive and knowledgeable.