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A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!
This app does several things exceptionally well. Setup is super easy and does not require you to know how to code. The map that is generated is large, detailed, and very accurate. There are tons of settings you can change and fine-tune to get the exact look you want, and everything is spelled out for you in plain terms. Adding addresses and filters is a breeze, and we love that we can sync it with our Google Sheet. And their technical team is very responsive! All of that would already make a great app. But what makes this app above and beyond the others: the developer-friendly features. You can fine-tune the CSS, query stores with their CRUD API, run code after events using their Javascript callbacks, set certain initial load values with HTML attributes, and more. Being able to fine-tune our map like this has opened up a range of possibilities that has saved our team a LOT of time, and allowed us to produce an amazing store and product locator. This is absolutely a top-tier map tool that deserves much more attention. Highly recommended!
Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing.
1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important.
2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all.
3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great.
Thanks Tyler. Great stuff.
Their support was super responsive and helpful when I had some questions while setting the app up on our site. The backend is super user friendly and set up took no time at all. Exactly what we were looking for!
I use this app for our online store locator. It's very easy to use and integrate into your site. The app developer is extremely responsive and quick to address any call outs I have. Great experience overall.
It's Iris here! Appreciate you found some time to leave a review! It's amazing how you customized your Storemapper and it was a pleasure to contribute to it helping you out along the way :) Shared this with the team and we say thanks!
Great App - it works instantly and the response time on questions is very fast.
User-friendly; efficient and effective in helping out our customers locate our stores near their area.
Thank you so much for this review! We really appreciate you being a customer and see that our service helps your business.
We're here for you anytime. Also if you ever have additional feedback, please don’t hesitate to reach out via help@storemapper.co
Yours,
Iris & Storemapper Team
Good app. Best option to show store locations. Also helpful when it comes to support questions - good service.
This app has worked very well since installation, and the customer support team is top notch! Highly recommend.
the app is great, relatively easy to setup and manage, the support team are responsive knowledgeable and helpful.