Subi Abonnements & Adhésions

I would like to sincerely thank Jasmin from Subi Subscriptions for her outstanding support and professionalism. She guided me step by step in creating the right subscription plans for my different products and provided clear, helpful advice throughout the entire process. Thanks to her expertise and assistance, I started receiving multiple subscriptions from day one after implementing the plans. Her support made the whole setup much easier and more effective. I highly recommend the Subi Subscriptions team to any Shopify merchant looking to grow recurring sales and subscriptions!

Equipe d'aide super réactive et problème résolu rapidement

Réponse rapide rt professionnelle de la part de Masson.
Merci beaucoup pour votre écoute et disponibilité

This plugin is fantastic! I’ve had the opportunity to contact the support team several times, especially Aaron, and he has always been incredibly helpful. A huge thank you to him for his patience, professionalism, and excellent support!

Setup was incredibly quick and easy, and the customization options were simple to apply. We were able to get everything set up exactly how we wanted in no time at all.

Nilou was a huge help throughout the entire process! She patiently answered all of our questions, made sure we understood our options, and helped us get everything working exactly the way we wanted. She made the entire setup process painless from start to finish.

We’re extremely happy with our experience with Subi so far and would absolutely recommend it to anyone looking for an easy-to-use subscription solution for their Shopify store.

Escalated a customer portal issue and Aaron had it solved the same day. We had a subscriber who could not find where to manage her subscription, and when we dug into the setup we found a few things
that needed changing. Aaron helped us sort it out and unlocked the embedded portal for us on the spot, no back and forth

The app itself does what we need. Customers can now skip, pause,
reschedule and cancel from inside their own account, and the renewal
reminders mean nobody gets charged by surprise anymore. Setup took
some configuration to get right, but the settings we needed were all
there once we knew where to look.

What made the difference here was the support. Aaron, specifically.
Getting a real answer the same day from someone who actually fixes
the thing is rare.

I've been using Subi for a couple of years now. I give the support 5 stars. Nilou was super useful and responsive.

They recently added smart recovery as part of their base package (meaning you no longer need to buy the feature as an add-in). That bumped my score from 4 to 5 stars.

Using this app has been pretty easy. I feel like sometimes it is hard to navigate or there are features missing, but the help team is always there and has been great in fixing bugs or adding features when needed. I spoke with Nilou a few times last week with some questions, and she was AMAZING. She was so helpful, and when I need to do something in the app that wasn't possible, the team literally worked to add the feature in real time. I was super impressed!

Harry made an amazing job with my issue on my store, fast and perfect job

Great customer support! The platform is powerful and offers a wide range of features to explore. While it can feel a bit complex at first, the capabilities make the learning curve worthwhile. There's a lot of potential to unlock with this technology, and I'm excited to continue exploring everything it has to offer. Overall, it's an impressive and robust solution. grateful for having a meeting Jasmine and Arron and their team.