Subi Subscriptions App

Setup was incredibly quick and easy, and the customization options were simple to apply. We were able to get everything set up exactly how we wanted in no time at all.

Nilou was a huge help throughout the entire process! She patiently answered all of our questions, made sure we understood our options, and helped us get everything working exactly the way we wanted. She made the entire setup process painless from start to finish.

We’re extremely happy with our experience with Subi so far and would absolutely recommend it to anyone looking for an easy-to-use subscription solution for their Shopify store.

Escalated a customer portal issue and Aaron had it solved the same day. We had a subscriber who could not find where to manage her subscription, and when we dug into the setup we found a few things
that needed changing. Aaron helped us sort it out and unlocked the embedded portal for us on the spot, no back and forth

The app itself does what we need. Customers can now skip, pause,
reschedule and cancel from inside their own account, and the renewal
reminders mean nobody gets charged by surprise anymore. Setup took
some configuration to get right, but the settings we needed were all
there once we knew where to look.

What made the difference here was the support. Aaron, specifically.
Getting a real answer the same day from someone who actually fixes
the thing is rare.

I've been using Subi for a couple of years now. I give the support 5 stars. Nilou was super useful and responsive.

They recently added smart recovery as part of their base package (meaning you no longer need to buy the feature as an add-in). That bumped my score from 4 to 5 stars.

I would like to sincerely thank Jasmin from Subi Subscriptions for her outstanding support and professionalism. She guided me step by step in creating the right subscription plans for my different products and provided clear, helpful advice throughout the entire process. Thanks to her expertise and assistance, I started receiving multiple subscriptions from day one after implementing the plans. Her support made the whole setup much easier and more effective. I highly recommend the Subi Subscriptions team to any Shopify merchant looking to grow recurring sales and subscriptions!

Using this app has been pretty easy. I feel like sometimes it is hard to navigate or there are features missing, but the help team is always there and has been great in fixing bugs or adding features when needed. I spoke with Nilou a few times last week with some questions, and she was AMAZING. She was so helpful, and when I need to do something in the app that wasn't possible, the team literally worked to add the feature in real time. I was super impressed!

Great customer support! The platform is powerful and offers a wide range of features to explore. While it can feel a bit complex at first, the capabilities make the learning curve worthwhile. There's a lot of potential to unlock with this technology, and I'm excited to continue exploring everything it has to offer. Overall, it's an impressive and robust solution. grateful for having a meeting Jasmine and Arron and their team.

Migrating from Skio to Subi was incredibly easy. The team was extremely helpful throughout the entire process, making the transition smooth and hassle-free. Everything has been working great since the migration, and we’re very happy with the switch. Highly recommended if you’re looking for a simple, reliable subscription solution.

I am sitting at a 75% payment decline rate from the way this app processes card declines. Their payment links break after 1/2 years and your customers will just churn based on their poor network link with the banks/cards. Use the native Shopify Subscription app it's much better with card issues and payment declines.

We had been thinking about offering subscriptions on and off over the years, and finally decided to give the idea a try. After a good deal of research, and discussion about which features were most important to us, we chose Subi.
With friendly support and advice from Rick, we made sure we understood the terms and conditions before installing and setting up the app for a trial. After nearly a year, we continue to await a first subscriber—but we are confident that that lucky customer will have a good experience.

This app is really great. It offers a really vast amount of features and options. Some of the widgets that you embed are not as customizable as I would like but they work well and don't break.

It is however a bit pricy. The free plan offers a decent amount to get started but most of the great features you will want are behind the higher upgraded plans. The starter plan doesn't have much, but it has just enough to make you want to upgrade to a higher plan. However the price difference between Starter and "Subi" plans is absurd. Its a 10x price jump.

I would love to give it a 5 star however the pricing plans need a rework, so for that i have to give it 4 stars.