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Podle hodnocení
Fast service to correct a customer set up query.
Thanks for the great feedback. Glad we could help resolve the setup question quickly and keep things moving for your team.
- Ty Bailey | VP of Services
Yajaira was an incredible help and took the time to ensure our questions were answered and everything was working correctly.
Really appreciate you taking the time to highlight Yajaira. It is great to hear she made sure everything was working smoothly and that you felt supported throughout.
- Ty Bailey | VP of Services
While the app is constantly upgrading it's capabilities (albeit still in beta for some newer features), their customer support staff are very responsive and helpful!
Appreciate your thoughtful review. We are continuing to grow and improve the platform and I am glad our support team has been responsive and helpful along the way.
- Ty Bailey | VP of Services
Really good online suppport from Snezana should you not find what you need on the ChatBot. Have been using Recharge for 5 years and the recent upgardes have been welcomed
Thanks for being with us these past five years and for calling out Snezana’s help. We are happy to hear the recent upgrades have been a positive change for you.
- Ty Bailey | VP of Services
Support was quick and helped fixed the issue that I was having right away. Very happy with the support.
Thanks for sharing this. Quick and effective support is always our goal and I am glad we were able to help right away.
- Ty Bailey | VP of Services
Very helpful support team! Provided helpful links that can guide us to the right direction.
Appreciate the feedback. Always great to hear the team was able to provide helpful support when it mattered.
- Ty Bailey | VP of Services
Vuk was very helpful and solved my issue quickly! Kudos!!!
We are proud to support your team and grateful for the trust you have placed in us.
- Ty Bailey | VP of Services
Renata the agent that helped me was informative, efficient, and concise. She took into consideration when making sure the work flow isn't hindered or delayed.
Thank you so much for your kind words about Renata. I’m glad she was able to support you efficiently and keep everything on track. We really appreciate you taking the time to let us know.
- Ty Bailey | VP of Services
Difficult to find customer support access, but once you get them they are very good.
Thanks for the honest feedback. We’re always working to make it easier to get help when you need it. I’m glad our team delivered once you connected with them.
Ty Bailey | VP of Services
Great product and excellent support when we recently had an issue due to a website rebuild. Nikola C was excellent in asking the right questions and implementing a solution that was clearly explained.
Thank you for the thoughtful note. Rebuilds can be tricky so it’s great to hear Nikola was able to guide you through it clearly and effectively. We’ll make sure he sees this.
- Ty Bailey | VP of Services
