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Recharge has been a very useful app for our business. It allows us to manage hundreds of weekly subscriptions and service is stellar. Recently Darius J. helped me with an issue that required some technical savvy. Beyond putting the changes through for me, he also explained each step of the process and also sent screenshots so that I can make updates on my own in the future. Recharge has been a great business partner.
Thank you so much for this wonderful review! Managing hundreds of weekly subscriptions is no small task, and we're really glad Recharge has been up to it. What you described about Darius - walking you through each step, sending screenshots, and making sure you'd be able to do it yourself next time - that's the kind of support we genuinely care about delivering. We'll make sure he sees this. Thank you for being such a valued merchant!
Sterling L. with customer service has spent so much time helping me get everything set up correctly!
Recharge is truly a great product with great people!
So glad to hear this! We'll make sure Sterling sees your review. Feedback like this genuinely makes a difference for the team, and we're always here if you need us.
Vuk K especially is very good in customer service
We appreciate you taking the time to leave a review - and thank you for your shout out to Vuk!
Fantastic help and support. Shout out Vuk, he's a real bro and I wish him great fortune.
We love this so much! Vuk is absolutely a real one and we'll make sure he sees this. Wishing him great fortune indeed! Thanks for the energy and for being part of the Recharge community.
Kellay was absolutely awesome! I was under a crazy deadline and Kellay let me know clearly that she could not guarantee that it would be fixed... and then went above and beyond to get it done ASAP. This is the type of service that makes me a raving, loyal customer.... THANK YOU!!!!
Okay, this one warmed our hearts! Kellay being upfront about what she could and couldn't promise, and then delivering anyway - that's exactly the kind of integrity we want our whole team to bring. So glad she came through for you under pressure. Thank you for sharing this and for the loyalty, it means everything!
Loving Recharge and Arlon was meticulous, great to work with and would highly recommend!
So happy you're loving Recharge! Arlon is fantastic and it's great to hear that came through in your experience. Thank you for the kind words and the recommendation, it genuinely means a lot!
Vuk was super helpful in finding a quick resolution!
Quick resolutions are the goal every time and we're glad Vuk delivered! Thanks for taking a second to share and don't hesitate to reach out if anything else comes up.
Highly recommend this app for anyone running an ecommerce store. The CSMs and the Support Team, especially Jake are top notch! The team is highly responsive and proactive to get you setup for success.
This is so great to hear! A proactive, knowledgeable team that helps you get set up for success is exactly what we're going for. Jake and the rest of the team will be really glad to see this. Thank you for the recommendation!
fast and helpful support
Fast and helpful is always the goal! Thanks for taking a moment to share and we're here whenever you need us.
Great customer support by Vuk K.
Vuk is great and we're glad it showed! Thanks for taking a moment to share and we're here whenever you need us.
