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Malik was super helpful. He was able to answer my question without a ticket and went above and beyond to answer additional questions. Thank you so much!
Malik is wonderful and we're so glad he could take care of you so efficiently! Getting answers without needing to open a ticket and then going the extra mile on top of that - that's exactly the kind of experience we want every merchant to have. Thank you for sharing!
I had a great experience with Thomas J from Recharge Technical Support. He was quick to respond and went above and beyond to help me.
So glad Thomas was able to take great care of you! Quick, thorough support is what we're always aiming for and it's great to hear it came through. Thanks for sharing this!
Customer support was great. Nikola C was extremely helpful!
Timely support when needed, Mariah was helpful. App has been doing what it's supposed to do for us & continues to improve.
Love hearing that Recharge has been a reliable part of your operation! Mariah is great and we're glad she was there when you needed her. We're always working to keep improving and it means a lot to know that's noticed. Thanks for this!
Excellent Customer Support! Love all the features and their AI chatbot is great and the human response time was amazing too.
So glad the full experience has been working well for you! We've put a lot of care into making sure both our self-serve tools and our human support team are genuinely useful, so it's really great to hear both landed. Thanks for the kind words!
Quick informative support, really helpful.
Quick and informative is exactly the goal! Really glad we could be helpful and thanks for taking a moment to share.
Amazing service from Bryan Nguyen! Made my upgrade from legacy subscription widget to latest one seamless and efficient. Great bloke as well!
Nikola C. really knows his stuff and we're glad it showed! Widget 2.0 can get technical and having someone who can dig into the details and communicate clearly throughout makes all the difference. We'll pass along the appreciation. Thanks for this!
Works great and the support team is always very helpful.
Always great to hear! Recharge is built to just work, and when something does come up, we want our team to be right there for you. Thanks for being with us!
Nena was incredibly fast to respond and very friendly throughout our interaction. She resolved my query quickly and made the whole process easy. Excellent support!
Nena is great and we're so happy she could take care of things for you! Fast, friendly support is something we genuinely prioritize and it's always nice to hear when it comes through. Thanks for sharing!
This is my first time using Recharge. Milutin was very helpful with my many questions. Thank you.
Welcome to Recharge! Starting with a new platform always comes with questions, and we're really glad Milutin could make the onboarding experience a smooth one. Excited to have you on board!
