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AJ was superb! He went above and beyond with assisting me with my inquiries and provided resolution with the issues I had.
Jaden was great, very communicative about what I needed to know and how he was managing the details, provided the exact answer I needed and assisted with another issue that had been bothering me as well as an add-on. Excellent service with a great can-do attitude and kind demeanor. I hope I talk with Jaden next time I need some assistance!
Vuk Kuzmanovic was very helpful when I needed support!
Once I was able to speak with a human I was able to get my issue resolved. Sterling was very helpful in figuring out why my automatic discounts weren’t working. I appreciated their help tremendously!
Love the tracking capability. It's also easy to provision our subscriptions and tiers for the subscriptions.
Eduardo, was a great help in solving some platform issues quickly and kept us updated at every step while the tech team got everything sorted.
Some of the best customer experience I've ever received. Props to their team for helping us through a complex issue and sticking with us every step of the way!
With great support from Arlon, we built a unique subscription model from scratch.
Ive been very satisfied with how helpful the Recharge team has been. I especially appreciate the complimentary strategy sessions with team members like Sean and Ben who have helped to optimize the value we get out of Recharge. It feels like Recharge is a true partner, not just a software we are paying for.
The Customer Service is outstanding! I'm typically not a tech-savvy person, but one of your Customer Service Reps (Jack G.) made getting our merchant services migration simple to understand. That combined with his personal help allowed us to achieve the task with minimal 'discomfort.'
Thanks!