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ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
no good, they put their prices up significantly without notice and direct debited the amounts, when I realised they only refunded a fraction.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
customer service helped us navigate issues with our site in a timely manner. I was impressed!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Recharge is a huge part of our business and they provide amazing customer support.
Even when their customer support team doesn't have an answer to a question, they will work with you to help you find an answer.
Thank you for your five star review!
- Ty Bailey | VP of Services
I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Vinse was a fantastic resource while we were migrating; thanks again1
Thank you for the review - and the shout out to Vinse!
- Ty Bailey | VP of Services
Yajaira helped us troubleshoot an issue with one of our customers. I really needed and appreciate their support!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Nick from e-shop genius was amazing to work with and handled everything perfectly.
We appreciate you leaving a review!
- Ty Bailey | VP of Services
