Rezensionen (3.138)
Anpassen
-
Nach Bewertung
Recharge is a real game-changer! With Recharge, we have everything we need for a proper subscription model. The customer support is also really quick, friendly and helpful. Highly recommended!
Thank you so much for this wonderful review! Game-changer is exactly what we're going for and it's so great to hear the subscription model is coming together well for you. Quick, friendly, and helpful support is something our whole team takes a lot of pride in. We really appreciate the recommendation!
Had a wonderful experience working with Roberto Schmidt during the Recharge -> Shopify migration.
We spoke in a pre-migration meeting and he was able to walk me through every nuance and identify every scenario that could possibly go wrong while reassuring me that they have protocols in place for all of those. We performed some testing together and saw that the results were what we expected and he finished the full migration on the following Monday.
Throughout the process he has done a very good job at responding to questions and keeping us informed on what is going on.
I don't think this migration would have been this smooth with anyone else.
We recently migrated our subscription program to Recharge, and the experience was smooth from start to finish. Arlon, from the Implementations team, was responsive, patient, and genuinely helpful at every step — answering our questions quickly and making sure we felt confident in the accuracy of our data before going live.
What we appreciated most was how proactive and transparent he was throughout the process. Whenever we raised a question, he took the time to explain things clearly rather than just giving a quick fix, which made the whole process feel collaborative rather than transactional.
We'd recommend Recharge to any merchant looking for a subscription platform backed by an implementations team that actually cares about getting things right.
Thank you for taking the time to share this! A smooth migration experience that leaves you feeling confident in your data before go-live is exactly what we work toward, and it's wonderful to hear Arlon delivered that for you. We'll make sure he sees this. Welcome to Recharge!
Some of the decision and migration actions are less than friendly and the decision force my had. But over all the system is ok. It does the work I need and the Support Team is very friendly and willing to work with me to fully resolve my issues, few they may be.
Thank you for the honest feedback and for taking the time to share it. We hear you on the migration experience and we're sorry some of those steps felt less than straightforward. We're genuinely glad the support team has been friendly and willing to work things through with you, and we'll take your feedback on the process seriously as we continue to improve. We appreciate you sticking with us!
Perfect for our business needs and technical/account support are attentive and extremely helpful. They guided us through a complex platform change seamlessly.
Thank you for the kind words! We're so glad our support team could help. Feedback like this genuinely means a lot — don't hesitate to reach out anytime!
Great customer support by Vuk K.
Vuk is great and we're glad it showed! Thanks for taking a moment to share and we're here whenever you need us.
The service itself is a bit clunky in that reporting requires a bit of learning curve and there is no reporting automation as far as I know, but on the plus side the core functionality works and their support team is responsive, personable, and very helpful!
Thank you for your review and your feedback! We're so glad our support team could help. Feedback like this genuinely means a lot — don't hesitate to reach out anytime!
Solid subscription platform that covers the essentials well, and the support team was quick and helpful when we had a question about notification settings. Does what we need for our subscription flow.
Really glad Recharge has been doing the job for your subscription flow! And when a question does come up, we want our team to make it painless. Sounds like that's exactly what happened. Thanks for the thoughtful review!
Genuinely impressive app, and equally impressive support team behind it. Leading up to our launch we had a really tricky case we were trying to accomplish and their whole team got behind us to help track down a solution. Highly recommend Recharge to anyone working with bundles or subscriptions (or both!).
This is so great to read! Bundles and subscriptions together can get complex, and we're really proud of what Recharge can do there. Knowing our team was able to show up for you in the lead-up to launch and help you find a path forward means everything. Best of luck with the launch and beyond!
We just completed a full migration from PayWhirl to Recharge and the experience was amazing. The platform is powerful and flexible, and the support made all the difference. A special thank you to Arlon, who was incredibly helpful, fast, and precise in solving a complex shipping issue across thousands of subscriptions. Everything works perfectly now. Highly recommend.
Congratulations on completing the migration! We know those aren't small undertakings, and we're so glad the experience felt worth it. Arlon is a rockstar and we'll absolutely pass along your appreciation. Welcome to Recharge and thank you for the thoughtful review!
