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Ive been very satisfied with how helpful the Recharge team has been. I especially appreciate the complimentary strategy sessions with team members like Sean and Ben who have helped to optimize the value we get out of Recharge. It feels like Recharge is a true partner, not just a software we are paying for.
Love hearing that. Sean and Ben will be glad to see this, and we’re happy to keep the strategy sessions going as your needs evolve.
The Customer Service is outstanding! I'm typically not a tech-savvy person, but one of your Customer Service Reps (Jack G.) made getting our merchant services migration simple to understand. That combined with his personal help allowed us to achieve the task with minimal 'discomfort.'
Thanks!
Glad Jack could make the migration feel manageable. We’ll pass your kind words along to him. Best of luck with everything ahead!
Darius has been really helpful with our subscription migration planning. Highly recommend recharge. Chris
Thanks, Chris! We’ll let Darius know. Looking forward to seeing the migration come together.
Clar was SO helpful in building an automated flow with me. Although it seemed straightforward what I was asking for, it was very fiddly to build. But Clar remained patient throughout and continued to help support me from Live chat to email. Thank you :)
Thanks for sticking with us on that one. Fiddly builds are the worst, so we’re glad it’s working now. We’ll make sure Clar sees this!
We have a great experience with Recharge so far: responsive CSM and support, new features and QoL improvements pop up from time to time Definitely recommend!
Thank you so much for taking the time to leave a review! We're so glad to hear about your positive experience.
Great support team, issues were handled very fast and with clear communication.
Thank you for sharing this! Fast resolution with clear communication is exactly what we aim for every time. Really glad that came through for you. We appreciate the kind words and the 5 stars!
Market leader for a reason! We finally migrated to Recharge after using a different subscription app.. The team at Recharge helped with the migration and carefully guided us through the process. We are really happy with Recharge.
Welcome to Recharge and thank you so much for this wonderful review! Migration is a big decision and we're really glad the team was able to guide you through it carefully and make the transition feel manageable. So happy to have you with us!
We recently migrated back to Recharge, and this was our fourth subscription platform migration. Recharge was actually our very first subscription platform, and we decided to come back because it has grown tremendously since we last worked with the team. I was excited to take advantage of all the new features and improvements.
Every migration comes with challenges you can't always prepare for, and I was very honest with the Recharge team about how nervous I was to make another move given our past experiences.
From start to finish, the entire team, from Sales to Migrations to Support, has been incredible. I almost feel bad that I take longer to respond than they do.
Leah, Arlon, Roshan, Alex, Zachary, and Amber have all been outstanding, especially Arlon, who drove our migration from start to finish. Despite the expected migration hiccups here and there, this has been the smoothest, most organized, and most supportive migration we've experienced.
Subscription migrations were relatively new territory for me, but I never once felt intimidated or unsupported. The team walked me through every step of the process, answered what felt like a million questions, and always made the time to ensure I understood not just the "how" but the "why."
We truly appreciate all of your hard work and are looking forward to a long partnership with Recharge. Hopefully, this is our last subscription migration :)
Welcome back! We love this so much. Coming back after experiencing other platforms and choosing Recharge again is genuinely the best compliment we could receive. A lot has changed, and we're proud of how far the platform has come. We hope this chapter with us is the best one yet, and we're here for anything you need along the way.
This app is great addition to our website, and the support team was incredible! Arlon helped nuture the entire process of getting our subscription and bundles set up. He was so helpful, organized and made our launch go so smoothly!
Thank you so much for this! A smooth launch for subscriptions and bundles together is no small feat, and we're really glad Arlon was there to keep everything organized and on track for you. He'll be so happy to read this and we'll make sure it gets passed along. Welcome to Recharge!
Super helpful. Nikola C is one of the most helpful support persons and took the time to answer all of my questions.
Thank you for this! Taking the time to answer every question thoroughly is something Nikola C truly excels at, and it's wonderful to hear that showed up for you. We'll make sure he sees this. We appreciate the 5 stars!
