รีวิว (3,145)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
19 กันยายน 2023

Excellent onboarding service by Hoa. His knowledge of Recharge and what we needed helped to navigate us through setting up a new store in Shopify but also in bringing over legacy subscriptions from Woo. Thanks Hoa and the Recharge team for everything.

Muenster Pet
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
Recharge ตอบแล้ว 2 ตุลาคม 2023

Thank you for taking the time to leave a review of your experience with Hoa. We are glad to hear that our team was able to facilitate getting your store up and running.

- Ty Bailey | VP of Services

8 กันยายน 2023

If I could give you all a zero I would. they are purposely screwing over small and medium business. I just had a meeting with them and they told me that they do not want to work with small businesses and they are doing that by charging prices for their membership that they know business owners can't afford. They told me that they would rather have our small business work with yotpo instead. What business in their right mind would purposely send customers to other businesses? They are shady and a greedy company. I do not see them being able to survive if they keep screwing over small business owners.

Food and Meat Co-Op
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
Recharge ตอบแล้ว 12 กันยายน 2023

Thank you for reaching out with your feedback. It does sound like Recharge will not be the right fit for your business currently. We wish you success in your future endeavors.

- Ty Bailey | VP of Services

6 กันยายน 2023

This app has a ton of functionality and their support is stellar. Strongly recommend.

Hairmax
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
Recharge ตอบแล้ว 12 กันยายน 2023

We are so glad to hear that you've had a positive experience with Recharge. Thank you for the five star review and kind words.

- Ty Bailey | VP of Services

แก้ไขเมื่อ 19 สิงหาคม 2026

Darius J helped me locate my privacy policy, which due to a couple of plugins was not in the obvious place. The help was quick, timely, and polite, thank you!!

Raw Pet Food
สหรัฐอเมริกา
มากกว่า 6 ปี ในการใช้แอป
Recharge ตอบแล้ว 12 กันยายน 2023

Thank you for taking the time to leave us a review - and a shout out for Adam! We appreciate your partnership with Recharge.

- Ty Bailey | VP of Services

12 กันยายน 2023

So far so good. Their support is always prompt and detailed. App works as intended!

Public Goods
สหรัฐอเมริกา
10 เดือน ในการใช้แอป
Recharge ตอบแล้ว 17 กันยายน 2023

We really appreciate you taking the time to leave us a review!
- Ty Bailey | VP of Services

28 สิงหาคม 2023

Love the customer service at recharge! They are always super helpful and make things easy. I would recommend this app to anyone.

Tienda Salsita
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
Recharge ตอบแล้ว 5 กันยายน 2023

Thank you so much for the shout-out to our support team! We're glad they could be there to answer your inquiries.
- Ty Bailey | VP of Services

30 สิงหาคม 2023

This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.

Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!

STICKII
สหรัฐอเมริกา
เกือบ 3 ปี ในการใช้แอป
Recharge ตอบแล้ว 5 กันยายน 2023

We appreciate you taking a moment to leave a shout-out to Juan. We're glad he was able to assist you with your concerns!
- Ty Bailey | VP of Services

10 สิงหาคม 2023

Malik's exceptional assistance made resolving my issue incredibly easy and seamless. His prompt and efficient support truly exceeded my expectations. I am highly impressed with the level of service I received. Thank you, Malik!

CrunchLabs
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Recharge ตอบแล้ว 13 สิงหาคม 2023

We appreciate you taking the time to leave us a five star review - and for the shout out to Malik! We're glad to hear that you've had a positive experience with Recharge.
- Ty Bailey | VP of Services

12 สิงหาคม 2023

Great app and easy to use .... customer service is hands down the best customer service we have experienced in a long time from any company

Southern Grace Creations
สหรัฐอเมริกา
ประมาณ 5 ปี ในการใช้แอป
Recharge ตอบแล้ว 13 สิงหาคม 2023

Thank you for taking the time to share a bit of your experience with Recharge - and for the shout out to our support squad!
- Ty Bailey | VP of Services

17 สิงหาคม 2023

Had an odd issue on my site that was blocking customers from being able to subscribe. Taylor (chat host) went above and beyond to help trouble shoot the issue. He was able to get it fixed! So happy with this app and their customer service!

Bella Hue
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
Recharge ตอบแล้ว 29 สิงหาคม 2023

We are glad to hear that Taylor was able to assist with your inquiries. Thank you for taking the time out of your day to leave us a review.
- Ty Bailey | VP of Services