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Very good app to help with invoice generation. Plenty of customization options, fair pricing and friendly and competent customer support from Sebastian when anything doesn't work perfectly. Will definitely stay!
Thank you so much for your kind review! We’re very happy to hear that Sufio is helping with your invoice generation and that you’re enjoying the customisation options.
Sebastian will be delighted to know his support was helpful. We truly appreciate your trust and are glad to have you with us!
De app doet wat het moet doen. De klantenservice is fantastisch. Je krijgt erg veel technische ondersteuning.
Doe zo verder zou ik zeggen!
Hartelijk dank voor uw mooie review!
We zijn blij dat de app doet wat u nodig heeft en dat u tevreden bent over onze klantenservice en technische ondersteuning.
Bedankt voor uw vertrouwen. We blijven ons best doen!
Great app!
Thank you for your review! We’re so glad to hear you’re enjoying Sufio and truly appreciate your support.
Great, responsive staff
Thank you for your kind review! We're delighted to hear you had a great experience with our support team. Happy to help!
Easy to use and the team were very helpful in getting our invoice template set up with a few small customisations. Always responsive to emails and very happy with the app overall.
Thank you for the great feedback! We’re glad Sufio has been easy to use and that our team could help tailor your invoice template to your needs. We really appreciate your support and are happy to hear you’re enjoying the app!
Very good, fast and helpful Support Team :) - Happy that we switch to Sufio for our invoices.
Thank you so much! We’re glad our support team could help quickly, and we’re happy you chose Sufio for your invoices.
While many features of this app are effective, the Peppol integration is currently impractical. Specifically, the inability to pull VAT numbers directly from the order page makes generating Peppol-compliant e-invoices nearly impossible. Since compliance requires the invoice to originate from a webshop order, the current workflow is highly inconvenient and results in a high failure rate that is only discovered after the fact.
Thank you for taking the time to share this. We're genuinely sorry the Peppol workflow has let you down. You've pointed at something real, though the underlying constraint sits with Shopify's API: the VAT number captured in your Shopify admin isn't exposed in any API data, which is why no third-party app, Sufio included, can see it, sync it, or display it on an invoice.
We're acutely aware of this limitation because we take compliance seriously. Sufio has actually offered ways around it from the very beginning of the app, to make sure we offer compliant-ready invoices. Capturing, validating, storing and displaying VAT numbers automatically is a feature offered well before Shopify introduced their own solution.
Depending on how your store is set up, there's a good chance we can materially reduce the failure rate you're describing. I personally reviewed our conversations and didn't see you reaching out to us directly to address this. I'd love to walk through your specific setup with you—could you drop me a line at support@sufio.com? Happy to dig in. (Djimi, Head of Support)
Sufio has been an incredible application. The customer service is outstanding, and a special mention to Lewis, who has kindly helped us build workflows that have greatly streamlined our processes and added real efficiency. His support has made the experience with the platform even better!
Thank you for such a wonderful review!
We’re delighted to hear that Sufio has become a valuable part of your workflow and that our support helped make things smoother and more efficient. Lewis will really appreciate the special mention.
Thanks again for sharing your experience, we’re so glad to have you with us!
If you’re looking for a legitimate app to support your bookkeeping, Sufio is the one you should use. We tried several apps that only offered basic features. While those apps were essentially just PDF generators, Sufio is a comprehensive system that provides complete invoices and credit notes with all the required information.
In addition, they offer extensive and fast support. We have submitted dozens of requests and questions, and all of them were handled to our satisfaction by Djimi. Big thanks to you Djimi.
It’s true that the subscription costs may seem high at first, but this is actually quite reasonable when you consider the functionality, support, and wide range of features compared to competitors.
Thank you so much for your thoughtful and detailed review!
We’re really happy to hear that Sufio is making a real difference for your bookkeeping and that you see the value beyond just basic PDF generation.
A big thank you as well for the kind words about our support. Djimi will be especially glad to hear this!
We truly appreciate your perspective on pricing as well. We always strive to deliver a solution that balances powerful features, reliability, and dedicated support.
Thanks again, and if you ever need anything, we’re always here to help!
Clean layout, easy to use & amazing support team, who can resolved issues on my behalf, without having to do a deep dive calls.
Special thanks to Sebastian for his support.
Thank you for the lovely review! We’re happy to hear you find Sufio clean and easy to use, and that our support team could resolve issues on your behalf. Sebastian will really appreciate the special mention!
