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Great app, great people. easy to install. document templates are great customization options are plenty. Adding some custom text to documents is super simple if you know a bit of HTML. Support is fast and to the point.
Special thanks to Djimi and Olivia for helping us setup some custom logic to process our documents.
Thank you so much for the fantastic review! We’re thrilled to hear that you found the app easy to install and that the document templates and customization options are working well for you. We truly appreciate your support and look forward to continuing to work with you!
Great solution to go around the basic missing feature of shopify to send an invoice automatically to our customers.... Sufio has always answered very fast if we had problems configuring the invoice part. Very happy with this app.
Thank you so much for your kind words! We’re really glad Sufio is helping you bridge that gap and automate your invoicing smoothly. If you ever need anything else or want to explore more features, we’re always here to help.
We’ve been using Sufio for our Shopify store INSELWiNKEL (based on Spiekeroog Island, Germany) and couldn’t be happier. The team handled an individual request — adding a simple SEPA payment QR code for our invoices — within just one day.
Fast, professional, and solution-oriented support. Exactly how great service should be.
Highly recommended!
Thank you so much for sharing your experience! It’s great to hear that the SEPA QR code was implemented quickly and fits your needs. Fast, tailored solutions are exactly what we strive for, so your feedback means a lot to us. :)
Professional, reliable, and incredibly easy to use. Sufio makes invoicing effortless and on-brand, and I especially value the localization in multiple EU languages—it makes everything feel seamless and tailored to my business. A truly outstanding app that delivers exactly what it promises.
Thank you so much for your wonderful feedback! It means a lot to us to know we’re delivering on our promise and making a real difference for your team.
App used to work perfectly fine, but since today we get the error that we have reached our limit even though we should have 45 invoices left according to the app. Support has not responded within 6 hours, the only work around is to upgrade and pay more.... Quite disappointing experience
Thank you for your feedback and we're really sorry for the frustration this has caused; especially when you just needed to get a couple of invoices out quickly.
To clarify what happened: Your plan includes 50 invoices per month, and you’re absolutely right that the app showed you have 45 invoices left. However, the invoices you were trying to create are for orders from previous months (where your account already generated invoices for thousands of orders between April and July). Once the monthly limit was exceeded in those past months, the system can’t retroactively create new invoices for that period on the same plan; even though your current month still has allowance left.
I completely agree this can feel confusing from inside the app, and we’re already looking at how we can make these limits clearer so it doesn’t feel like you’re being blocked unfairly or pushed to upgrade.
We’ve reached out to you by email with a proposal to temporarily increase your invoice limit at no extra cost, so you can issue the two invoices you mentioned without needing to upgrade your plan. If you reply to that message, we’ll be happy to sort this out for you right away and make sure everything is working as you need.
Thanks again for sharing your experience; it helps us improve both the app and our communication. 🙏
We have been using Sufio for over two years, and for most of that time the invoice and credit export functionality worked smoothly. Recently, we began experiencing significant delays, with CSV export emails taking hours to arrive. Since then, Sufio has incorporated a new mechanism that has noticeably improved the process. Exports are now arriving much more promptly, and this has made a meaningful difference in keeping our workflow running efficiently. We appreciate the improvements and the continued support, as reliable performance is crucial for businesses like ours that depend on these functions every day.
Thank you for your thoughtful feedback and for using Sufio for over two years; we really appreciate your trust!
You’re absolutely right about the recent export delays; however, we’ve been working hard on a complete overhaul of the system to make it faster and more reliable. The new version has gone live a few days ago, so you should already notice some massive improvements.
Thanks again for your patience while we made these updates! Should you need further help, let us know—we're just a message away.
Sufio solves all our complex invoicing needs. We had an extremely tight deadline to solve UK vat invoicing issues, and Lewis was very quick to understand our needs and delivered a custom solution in no time, so we made our deadline.
Could not be more happy with a Shopify app than what I got with Sufio.
Highly Highly recommend getting this if you have complex or even simple invoicing needs.
Thank you so much for your detailed and thoughtful review! We’ll definitely pass your appreciation on to Lewis — he’ll be thrilled to hear it. :)
Sufio has completely streamlined our invoicing process in Shopify. The app is beautifully designed, easy to use, and packed with smart features that save us hours every week. From automated invoice creation to flawless customization, everything works exactly as promised. The highlight, however, is the outstanding support team — lightning-fast replies, deep product knowledge, and genuine commitment to solving any issue. They make you feel like a valued partner, not just a customer. Absolutely 5 stars!
Thank you for such an amazing review! We’re thrilled to hear Sufio has streamlined your invoicing and that you’re enjoying the design, ease of use, and time-saving features. It’s especially wonderful to know our support team has made you feel valued because that’s exactly what we aim for. We truly appreciate your kind words and your 5-star rating! :)
Es lohnt sich, Sufio zu nutzen. Die Designs lassen sich super einfach anpassen, man benötigt keine Vorerfahrung. App sehr benutzerfreundlich. Der Support hilft schnell und präzise. Und dahinter sitzt nicht nur ein KI Chatbot, sondern es hilft auch realer Mitarbeiter, wenn man es wünscht.
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass Sie Sufio als benutzerfreundlich empfinden und die Anpassung der Designs so einfach ist. Schön auch, dass unser Support Ihnen schnell und präzise helfen konnte.
I genuinely believe no webshop in the Netherlands (and likely many other countries) can go without Sufio. After testing numerous invoicing apps, this is possibly the only one that truly handles invoicing and credit notes properly.
Sufio is absolutely essential if you serve business customers who require professional invoices for their administration. While it took me a little time to get used to the interface, I now find it intuitive and efficient.
Beyond the powerful functionality, the support is outstanding. Incredibly friendly, fast, and knowledgeable. Sufio solved my invoicing headaches . Highly recommended!
Wow—thank you for such a thoughtful and enthusiastic review! It means a lot to hear that Sufio has become essential for your business, especially after trying so many other invoicing apps. We’re most glad the interface clicked with you over time, and even happier that our support team could help ease those invoicing headaches. We truly appreciate the recommendation and your kind words!
