Avis (468)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
28 janvier 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Ahooga Bike Store
Belgique
11 jours d’utilisation de l’application
Sufio a répondu 4 février 2021

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!

26 mars 2021

I've been on the search for the best invoice app, and this one has ticked all the boxes for me! I was specifically looking for one that was compatible with Zapiet, and was also clean and customizable. Their technical support is also amazing and Djimi was especially helpful and quick with any issues I came across. Thank you so much for creating an amazing product!

mijjiCakes
États-Unis
2 jours d’utilisation de l’application
Sufio a répondu 1 avril 2021

Thank you very much for your encouraging & kind review - you made our day! :) We're stoked over the fact that we serve well your use case! Don't hesitate to ask for assistance anytime - our support team are always there for you.

25 février 2020

I've been working with the team at Sufio for more than a year. They are one of the most engaged, helpful teams I've used with any of our Shopify apps. Jan and Liam are extremely helpful, patient and knowledgeable. It's been a pleasure working with them, as they always make the extra effort to create the perfect solutions. I highly, highly recommend Sufio as an app!

Denali Home Collection
États-Unis
Plus d'un an d’utilisation de l’application
Sufio a répondu 4 mars 2020

Hi Peter, thank you for this fantastic review! Always a pleasure- don't hesitate to get in touch again in future if you need to.

7 septembre 2020

Great app, providing us all necessary business invoicing capabilities for our wholesale customers (we are based in Belgium). We had to integrate some development for VAT notifications, and received great help for the customers service (Michael was very responsive and gave only fast & reliable solutions !). Definitely recommend the app for its features & team support.

MAKESENZ
Belgique
9 jours d’utilisation de l’application
Sufio a répondu 14 septembre 2020

Thank you for your excellent review! We're honoured to have users like you :)
If there's anything else we could do for you, or assist, please, let us know; we'd be happy to help you!

30 mars 2022

Una experiencia inmejorable! 10/10. La aplicación es magnífica y cumple con absolutamente todo lo que queremos. Pero lo MEJOR sin duda ha sido su atención al cliente. Lewis nos ha ayudado en todos con una rapidez y efectividad IMPRESIONANTE. De verdad, vale la pena esta aplicación, sabes que si necesitas algo estarán para ayudarte SIEMPRE. Un gran agradecimiento a Lewis!!!

OcCre
Espagne
13 jours d’utilisation de l’application
Sufio a répondu 31 mars 2022

Muchas gracias por sus amables palabras. Nos complace saber que nuestro equipo de asistencia ha sido capaz de ofrecerle ayudo en una manera rápida y eficaz. Nuestro objetivo es que los clientes sientan que estamos ahí para ellos; dispuestos a ayudar en que podamos. Por eso, estamos muy alegros de que hayas tenido esta experiencia :)

31 mai 2023

The app works excellently and fulfills its intended purpose.

However, the standout aspect worth mentioning is the exceptional customer service provided by Lewis and Veronika. Despite the challenges I faced with my store, they consistently took the time to respond promptly and offer support in really resolving issues. Their dedication to helping customers is highly commendable. Best!

Ecuri Cosmetics
Pays-Bas
4 mois d’utilisation de l’application
Sufio a répondu 7 juin 2023

Thank you very much! We really appreciate your feedback on our Support team. Sufio puts a lot of focus on it's support as we understand that each store and country will have its own unique needs, so having a team available to help you customize your setup is important to us :)

16 mars 2023

While this doesn't cover all my needs (I have very fringe case needs), with the recent addition of variant metafield access and direct editing of the templates, it does more than enough of what I need. Nothing else I looked at comes nearly this close. Oh, and support has been over the top, with their always friendly, quick and helpful answers to my questions, it has been a pleasure working with them.

ELEDLights
États-Unis
2 jours d’utilisation de l’application
Sufio a répondu 21 mars 2023

Thank you so much for your kind words! The Sufio team are always pushing to support as many different areas of invoicing as possible, so hearing that we were able to meet your specific needs is fantastic!

I will forward your words to our Support team as well :)

Get in touch any time again if you need assistance!

11 janvier 2023

We are super excited and very happy with the service Sufio has given us.
Our store doesn't need invoices for every order but only for the ones people ask us so Viktoriya helped us to create invoices for the orders we need.

She even suggested to adjust our email templates to have a more personal approach to our customers. We will most definitely recommand Sufio to our colleagues and fellow entrepreneurs!

My Ex Boyfriend
Belgique
Environ 5 ans d’utilisation de l’application
Sufio a répondu 11 janvier 2023

Thank you so much for you kind review and for recommending our app! We're always ready to discuss different options with our users to make sure we can meet their invoicing needs and I'm glad Viki was able to help you implement a custom workflow for creating invoices.

Get in touch whenever you need more assistance in the future :)

12 août 2020

With sufio, we can create invoices that meet both our layout and design needs, as well as local legal content requirements. Best support service I have experienced in ages, fast response with the possibility of custom adjustments. Although it seemed a little expensive for the limited number of invoices we need (in the small business we have), it's well worth the time saved and adds to the professional image.

HOST concept
Belgique
Environ un mois d’utilisation de l’application
Sufio a répondu 14 septembre 2020

Thank you for your kind words and that you have chosen Sufio! We're delighted to hear about your positive experience. Should you need any additional help, just let us know :)

20 mai 2022

Dankzij Sufio kunnen mijn klanten indien gewenst onmiddellijk een btw-factuur krijgen bij hun bestelling. Dit spaart me veel tijd en haalt weer een drempel weg voor de klant. De customer service heeft me enorm geholpen met alles in dezelfde stijl als mijn webshop te zetten en de automatische vertalingen in orde te brengen, zodat mijn klanten gemakkelijk in hun eigen taal een factuur kunnen aanvragen. Bedankt Sufio!

Frucare
Belgique
Environ 2 mois d’utilisation de l’application
Sufio a répondu 23 mai 2022

Hartelijk dank voor uw feedback! We zijn blij om te horen dat onze facturatie service voldoet aan de behoeften van u en uw klanten. Ons team staat altijd klaar om de nodige aanpassingen te maken aan het ontwerp en de talen van onze documenten :)