Sufio: Facture Professionnelle

Not only the app is great, smooth, clean and professional but more importantly the premium service the Sufio team delivers is outstanding!! Really surprised and impressed by how much time they make available to listen, analyse and help without charging anything or pushing you to a different payment plan. Incredible and a 5 star rating on the app as well as on the service!! Well done guys.

Excellent customer service! Big shout out to Michael (Djim) Djibril! This is what you want to expect: you run into unexpected issues and the custumer support team just steps up and get's things done. In our case, we were missing a language for the invoices and automatic emails. With a little translation help from our side, they turned the whole thing around in a matter of days. All the while, communication is professional, respectful and just super pleasant. Thanks everyone at the Sufio team.

Super helpful app that makes invoicing a breeze!
Most importantly, the customer service is AMAZING. Very helpful and quick to respond to all inquiries.
Definitely recommend for anyone who needs this service.

So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!

Great app, and fantastic support, Sufio have done so many customisations just for us, cannot recommend them highly enough!

Outstanding support from Michael at Sufio. Responded to our query quickly and had our code fixed swiftly. Verified that we were happy with the fix and was professional throughout. Would highly recommend.

The app is wrongly claiming and advertising to cover EU VAT validation and handling of B2B EU intra community supply purchases. It simply cant do it.
And I was very surprised that the app developers dont seem to (want to) understand the basic legal requirement regarding EU VAT regulations.

Since the tool does not change any prices after VAT validation in the frontend (!) the sufio support recommended us the exclude taxes from prices. This is an even worse solution, it is simply illegal in the EU to add VAT at the checkout, prices must be shown at any time inkl. VAT.

I know its shopifys fault that there is no VAT ID check possible during checkout but if your tool cant fix this stop claiming otherwise.

Furthermore one has to be clear that VAT IDs collected by the plugin are only added as a "tag" and thus are not shared through the shopify API and thus cannot be exported to any ERP.

You should just stop reading this and download it already. If your customers have even once asked for an invoice, this is the app that you need. It's super easy to use, the invoices are beautiful, you can control who gets invoices, and their service is impeccable. We use a ton of apps on Shopify, and this app, head and shoulders above others, does what it says it will and does it with flying colors.

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Easy to use, for a small business like me its very sufficient.