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Best client support
Thank you very much for your review, we appreciate taking the time :)
$7 starter plan not possible not an option once installed, credit notes only in profesional plan. Still founding out how to cancel and remove this app.
Thanks for the feedback.
The $7 Starter plan is listed on the plan selection screen in your Sufio account, below the larger plans. A full breakdown of which features sit on which plan, credit notes included, is on our pricing page at sufio.com/shopify/pricing, as well as inside your Sufio account.
We'd have been glad to walk you through any of this had you reached out. Happy to point you to the right plan, or to help you cancel cleanly if Sufio isn't the right fit for your store. Either way, drop us a line at support@sufio.com and we'll take care of any additional questions you might have.
Quality app - this ensures all of our customers have visibility and access to their invoices at any time and reduces emails/telephone calls to our team. Really smart app with great UI and customisation options.
We appreciate your thoughtful review! :)
It’s great to hear that Sufio helps streamline your invoicing process, and that you’re enjoying our UI and customization features.
Very useful and simple.
Another plus is the customer service cleverness and availability.
Sufio is a simple app does a great job of covering many of our invoice needs. It doesn't hurt that the customer service is excellent too.
Better invoices than Amazon, I also use the app to also check the revenue against the one in the Shopify Dashboard. Great file Export via .csv!
Great support and amazing help from Sufio Team. We reached out to them in hope of achieving automatic invoice system and they really satisfied us!
We're honoured to hear your positive words on our customer services! :) Thank you!
++ Great app for invoicing, mostly customisable for our needs and some of the best customer service going.
- - Purchase Order numbers would be a valuable addition.
Thanks for the great review Tegyn!
Unfortunately, Shopify doesn't allow us to add a new field to the "Create Order" section in the Shopify admin.
However, it is possible to add the PO number manually to the invoice in Sufio, or to capture the PO number in the storefront as we describe here: https://sufio.com/articles/shopify/create-invoices-from-orders/additional-details/po-numbers/
We had issues with our invoices going to spam and the developer explained how to fix that issue by adding our domain to the emails sent out to customers. Awesome assistance!
Thank you very much for your kind words!
I understand it can be frustrating to have these types of issues and I'm glad to hear our team was able to guide you towards a solution.
Reach out to us anytime again if you need assistance and we'll be glad to help :)
The app is very easy to use, however, the most important value that Sufio has is its customer service. They have supported me in all the configuration and specific needs I had.
Thank you so much Singularu World Team - our customer service team was more than happy to have helped you. Don't hesitate to get in touch anytime! :)
