Super: Gift Wrap, Gift Message

This app has been great for my site, I have not had any problems all these years. The tiny gift icon that shows on my product page is my favorite as it attracts people to select it. So far a lot of people have selected this gift wrap feature on my product page.

Thank you for your amazing service!

Excellent app – simple, effective & great support!
The setup was incredibly easy and intuitive – it took just a few minutes to install and customize. The app does exactly what it promises and fits our use case perfectly. Also, the support team is super fast and competent – they helped us with a styling issue within no time. We also really appreciate the fair pricing model. Highly recommended!

We have found this app to very helpful. It's easy for us to offer different styles of gift wrap and an easy way for customers to include a gift message with their purchase. They were very quick and responsive to my request to have the options removed from one product from large amount of product offerings. We are a chocolate shop that offers chocolate covered strawberries that are only available for in store pick up and cannot be wrapped.

Great service and simple to use, just works. Limited functionality and customisability. We needed to allocate gifts to specific products but this can't be done on this app. Formatting is a bit weird if you want to add additional text. The devs were surprisingly willing to help and knowledgeable about what can and can't be done with their app, so I commend them for this! Thanks for your service.

I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time.

Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue.

I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.

Easy to use and the order of "add to gift wrap" increases once this app has been installed on my website. It's also a value-added service for my customer.

We were looking for an app to allow customers to add a message to their order in the cart (as well as the order notes). This app is quick to set up and does exactly what we were looking for.

Super netter und schneller Kontakt mit direktem Support in der Testphase. Wir haben uns dann doch für eine andere App entschieden, da man hier nur ein Geschenkpapier global für die Order auswählen kann. Wir haben etwas gesucht, wo man unterschiedliche Papier für mehrere Geschenke (mit Zuweisung) anbieten kann. Schade, sonst wäre das für uns die richtige App gewesen.

Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me.

This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.

We have been using this app for MANY years and are very satisfied with it. AND recently we changed our website theme and the developers were very responsive to getting it implemented again.