Super: ギフトラッピング＆メッセージ
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (258)
絞り込む
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評価順
Used this App for years, found it really useful, easy to use and perfect for the website. Always very helpful and the best app for the job!
Awesome app and very helpful customer service! they were able to customize the app for me to what i needed too!
buena app, tuve un problema y me lo solucionaron rapidamente
We had some issues with our product code for the gift box and Shahar went above and beyond to assist and fix the issue for us. The gift bag as an addition in our shopping bag is a great feature.
Very helpful - thanks
Great app and developer assistance very helpful.
I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time.
Specifically, the app is implemented in the cart drawer, but when a gift message is entered and the customer proceeds to checkout, part of the message entered toward the end doesn’t get saved and remains incomplete. Additionally, the saved message cannot be reviewed on the checkout page, so customers might proceed without noticing the issue.
I leave this review hoping that the poor quality of support will become more attentive and serious moving forward.
Thank you for your review. We always value constructive feedback, and we are sorry to hear about the challenges you experienced.
After a thorough investigation, we identified that the issue was caused by a conflict with another app installed in your store, which affected the functionality of our app. Our support and development teams promptly worked to resolve the issue, providing multiple updates via email. Unfortunately, before we could fully implement a solution, you chose to uninstall the app and post this review.
We are committed to providing a high-quality experience and regret that we didn’t have the opportunity to fully resolve the issue for you. We remain open to further assistance should you decide to give our app another try.
Thank you once again for your feedback, and we wish you continued success with your store.
Best regards,
Shahar
Great app, great service!
簡単に設定ができ、機能にも満足しています。
Thanks for supporting.
