SuperSMS.AI ‑ AI SMS Marketing

Update: Support has been responsive, unfortunately no sms has been delivered. For that reason, would still suggest the app offer a lower amount than $20 in order for customers to make sure the app is suitable.
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20/10/2022 Understandably, couldn't test app without paying as SMS do cost. Paid the minimum one-off amount to see ($20) and no sms has been delivered. Ideally, it should be much less for the purpose of allowing customers to test the app suits their needs. The app may work for others, unfortunately not in this case.

I WISH I COULD GIVE ZERO STARS

I have complained about the prices already with this app, and I am back to say after paying $270 for ONE SMS BLAST; they froze my account. They took my money first, didn't send the message but held the message as a draft until the review is complete.

What review needs to be done if I have been paying you for each message for about a year now.

Once my account is done being "REVIEWED" I'm done. The app is too expensive anyway and I have found better apps. The reports are inaccurate as well.

RUN FROM THIS APP NOW!!

This app has saved my fanny countless times. I often need to contact a customer after they have placed their order. I was going CRAZY trying to get people to respond to emails or phone calls. Email goes to spam. Everybody's voicemail box is full. But they DO answer texts! I can't tell you how many orders I have saved from oblivion because I was able to text a customer right away about their order. Tech support is REALLY responsive to problems and suggestions. Totally worth 2 cents a text. It'll save you hundreds of dollars. Oh yeah - and integration with Ping is awesome too!

Very happy so far. Hoping this really saves me time on the chasing abandoned carts area of business.

Edit to add: I am very pleased with the response I got after posting my review, which is why I am changing my review from 1 star to 3 stars. They said they fixed the issues but because of all that's happened, However, I recommend giving them a try. I have had multiple issues and not pleased at all with how much money I spent on campaigns that didn't work. I've had campaigns only send to a select number of subscribers when it should have gone to all, I've had one not send at all, and one that sent 30 minutes earlier than scheduled. In addition to that, on 5 separate occasions, I had texts come through from people who were mid-conversation with another business and the number would randomly switch over to the one this app provided. The people who sent the messages were confused because to them it looked like they were still texting the original business. Lastly, I had a customer say that the texts were coming through from different numbers. I am upset at the money spent and hours wasted on this. I do not recommend this app.

Using this app to get started in SMS marketing and abandoned checkout. Easy setup. Works well so far.

i used this app and it very good and easily integrate with shopify and guide how to increase follower

Helpful. Save you LOTS of time and effort. I just use it for the first time, seems like everything's going well

This app os TOO EASY!!! I am now able to communicate with my customers by just a few clicks! This app is a must have!

Very user friendly and a great marketing option for my small business! I can't wait to see how this helps in the long run.