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Very professional, great products and good service. I actually use the products myself. My favorite part is how well they print their labels.
The possibilities with Supliful are truly endless, you just have to know how to capitalize on it and I’m happy that I’m doing it with Supliful.
Hi Lionsip,
Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying our products and services. It's great to know you also appreciate the quality of our labels. We're thrilled to be part of your journey and excited to see you capitalize on the endless possibilities with Supliful. Your success is our success, and we're here to support you every step of the way!
Yours truly,
The Supliful Team
March 2024 - We are a new store and have placed four orders for five different products through Supliful to test the process. They did not fulfill a single order without us having to email them and tell them to push the order through. The orders show up in Shopify and even show up in our Supliflul orders tab but they don't get fulfilled automatically. The automatic fulfillment is nonexistent. There is no way this model would work if we had multiple orders from multiple customers.
May 2024 - Supliful responded to my review and you can read their response below. They claim the orders were fulfilled automatically but that is absolutely NOT TRUE! Every order required us to contact them to get the order pushed through. EVERY ONE! I am not satisfied with their response.
Hi Flvme,
Thank you for your feedback! Our team has previously advised you to reach out to Shopify customer support. On the Supliful side, everything is working as it is supposed to, and all other accounts don't experience the same issues. After reviewing the orders we received, we see that they were fulfilled automatically without any issues. As there are no issues on the Supliful side, you need to check with Shopify as to why the orders are not being synched with Supliful.
Yours truly,
The Supliful Team
Great stuff in the beginning I had loads of obstacles to overcome being in hospital . It was great actually started it from there . After delays with no laptop ( needed ) for label designs personally to much stress otherwise with a small device. 5 star service all around ran into more difficulties but guided and assisted to address them all.
I went into this lacking confidence but I’m not 100% confident and really excited to have my store up and running . Great webs design. I’ll say this though I wasn’t really impressed with the label designs I was presented with so I cane up with my own n asked the mmm to use them
Apart from they all good
Hi A1•Sparta,
Thank you for sharing your experience. We're delighted to have helped you overcome challenges and boost your confidence in launching your store. We appreciate your feedback on the label designs, and we're glad you found a solution that suits your vision. Best of luck with your store!
Yours truly,
The Supliful Team
I have sent a photo of the invoice of what I was charged for. They will not fix this error before having you pay for anything else. They will lie about what was on the order, remove items from the order before its shipped out. On top of that they won’t give you a refund for an item that was paid for that Supliful removed and kept the money. They won’t pay for the shipping of the item that they removed without approval. And they think this is okay. Almost two weeks with no response to my emails and after that there they mentioned there was a problem with the product that was an error on their end. Yet they have not rectified the issue with me. The order was placed on Jan 2 and its now Jan 19 with no resolution. Do not use this service.
Hi VitaHealth Essentials,
Thank you for taking your time and leaving us a detailed review. After looking into your account, we can confirm that you were indeed refunded for the removed product in the form of Supliful credits that were used towards newly placed orders. Also, we checked all our inboxes - all of the correspondence we received from your email address has been answered. We are very sorry for the delay caused by the OOS situation - we are doing our best to have all the products back in stock as soon as possible.
Yours truly,
The Supliful Team
I have been in the supplement business for many years. Supliful offers an easy way for anyone to create and start their own business. Easy to use templates for branding and the integration to Shopify is very easy.
Hi Synergize 365,
Thank you for your positive review! We're thrilled to hear Supliful has made starting your supplement business easy. Your feedback on our branding templates and Shopify integration is much appreciated. Wishing you ongoing success in your venture!
Yours truly,
The Supliful Team
The app is seamless, the integration with Shopify is straight-forward, and you can instantly edit your label with any of your graphics software of your choice, incl. Canva is really lowering the bar for those who aren't designers or technically savvy. We're looking forward to closely watch the speed of product fulfillment and delivery now that we're going live soon.
Hi Olmpus®,
Thank you for your outstanding review! We are thrilled that you found Supliful to be user-friendly and the integration with Shopify to be straightforward. We are passionate about providing an effortless user experience and making it possible for non-designers to customize their labels - we hope our partnership will help your business grow! We completely understand the importance of fast product fulfillment and delivery times, so rest assured we have processes in place to ensure a smooth process when you launch. We look forward to seeing you succeed with Supliful!
Yours truly,
The Supliful Team
The onboarding process for building a quick drop-shipping supplement business is excellent, with all the necessary resources provided. The app is straightforward and easy to use. I appreciate the hard work that has gone into creating this company, app, and offering. As a developer, I can only imagine the effort and dedication that it takes to provide such a great offering to our customers. Thank you from OBEASY.COM!
Hi OBEASY.COM,
Thank you for taking the time to share your experience with Supliful! We're thrilled to hear you've been enjoying our onboarding process and app.
Our team's mission is to empower entrepreneurs with the ability and resources necessary to streamline their business — we put in a great deal of hard work to ensure it's easy, user-friendly, and comprehensive. We are very grateful to you for recognizing this effort, and we hope our platform continues to be useful during your journey. Thank you for choosing Supliful!
Yours truly,
The Supliful Team
Love the options so far. Really excited to get into supplements, nutrition in general. Anything like a 'meal replacement' blend in the works? Would love to get some suggestions rolling around, I'm personally looking for a blend to tweak.
Sidenote, only real issue I have is that I don't see an easy way to get ahold of anyone for support. I had to sent Instagram messages that took a few days to get back to me.
Hi Nordic Rebirth,
Thank you for the excellent feedback! We are thrilled to hear how excited you are to start your supplement brand. We are constantly improving and growing our product catalog, and meal replacement is one of the popular products we are trying to get ahold of.
We are very sorry to hear that you had issues trying to get in touch with our customer support team. We have been experiencing a slight backlog due to a rapid user increase. But we are already taking the needed measures, such as hiring more customer support staff to ensure all of our users are assisted in a timely manner.
Yours truly,
The Supliful Team
I would not have ever started my brand had I not found Supliful. The products are great and a wide range. The customer support and communication is top notch! You can not go wrong having Supliful in your corner.
Hi VFX Nutrition,
Thank you so much for your amazing feedback! We’re honored to have played a part in helping you start your brand. It’s wonderful to hear that you value both our product range and customer support. Having partners like you motivates us to keep doing our best. We’re excited to see VFX Nutrition grow and are proud to be in your corner!
Yours truly,
The Supliful Team
The Supliful team — Marciss, Emils, Ieva, and everyone behind the scenes — is just fantastic. They’re not only responsive and kind, but genuinely care about your success. They’re there to guide you every step of the way, catch what you miss, fix what you overlook, and somehow make it all feel easy.
I’ve never felt more supported by a team I don’t see in person. Every email, every update, every solution, it’s all delivered with care and clarity. You can tell they want you to win!!
I’m so thankful for this partnership. Launching a brand is no small task, but with Supliful, it feels not just possible, it feels super exciting.
Highly recommended!
Hi Made For Musicians,
Thank you so much for this incredibly thoughtful and uplifting review! 🌟
We’re truly honored to be part of your journey and to hear that our support has made such a positive impact. Your kind words mean the world to us - helping creators like you bring their vision to life is exactly why we do what we do.
Launching a brand is a big leap, and we’re so glad it feels exciting (and a little easier) with Supliful by your side. We’ll continue to be here to support you every step of the way.
Wishing you continued success and momentum - let’s keep building something amazing together! 💪
Yours truly,
The Supliful Team
