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Easy to install and set up. Seems promising. Interested in coffee products. Hope quality and delivery are great too.
Hi StoreFour,
Thank you for the feedback!
We really hope you will enjoy the coffee products that we offer, and look forward to shipping out your orders.
Yours truly,
The Supliful Team
I'm blown away. I just started playing around with this but it integrates seamlessly with Shopify, works flawlessly and looks amazing.
Hello METRO MUSHROOMS,
We are so happy to hear how impressed you are with Supliful, and look forward to working with you more!
Yours truly,
The Supliful Team
Good so far. Lets see how this goes... Hopefully I can easily add products to my Shopify store and start selling.
Hi Inner G Complete Wellness,
Thank you for your review!
We look forward to seeing the products you create, and we are here to support you on your brand journey.
Yours truly,
The Supliful Team
False advertising. Website says $1 for first month then regular cost thereafter. Instead, I was charged $1 for a 3 day “free trial” and after the 3 days, a balance of $49 was due. Luckily, I was proactive and removed my card info prior to the end of 3 day “trial”. False and misleading! Ontop of that, staff via email was unsure about the $1 first month and had to check on it. To which my reply was “how do you not know, it’s on your website.” In addition to that, I have received 2 requests via email asking me to review the company. How could I give a review if I literally just subscribed to the service and haven’t had any interaction or even purchased yet? Make that make sense. It’s a turn off! But anyway, here’s the review ya wanted!
Worthless and useless support, answering one question for 5 minutes.
Was chatting with the bot about the problem have to repeat the same things again to a "Gabrielle" agent.
The system can't map products to manually created products.
Dear Rhelle,
Thank you for sharing your feedback, and we're sorry to hear that the support received didn't meet your expectations.
Yes, at the moment, it's not possible to connect products outside Supliful with Supliful. The products needs to published from Supliful for the automation to be successful.
We'll be happy to assist with any other inquiries.
Yours truly,
The Supliful team
I am really pleased with the service Supliful provides quick,professional and easy to understand. I look forward to continue with my journey with the.!!!
No one else does what these guys do. They offer an awesome, risk-free opportunity to launch a high quality supplement/pet care/skin care brand since you don't have to carry any inventory. Being able to easily customize your own label is really cool, and they have a ton of products they're always adding to. Plus, the delivery is fast, and their customer service is some of the best I've dealt with. Always super quick to reply and really nice. I'd recommend them to everyone
Hi Versafy,
Thank you so much for sharing this amazing feedback! We’re delighted to hear that you value the risk-free way to launch a brand with us, the ease of customizing labels, and our growing product selection. It’s also wonderful to know that our fast delivery and responsive customer service have made such a positive impact. Your recommendation means the world to us- we’re excited to keep supporting your success!
Yours truly,
The Supliful Team
They charge a subscription for all versions, no free option available. There is no phone number for customer service, when I tried to add several products to my shopify store they all said sold out. So paying for a service you cant even sell is pointless
WARNING!!! It is with a strong sense of responsibility that we highlight several pressing issues requiring immediate attention. The current performance of your platform falls significantly below acceptable standards, presenting substantial challenges for users and raising serious concerns about its reliability. Firstly, the site suffers from persistent latency issues, often failing to load altogether. Even when it does manage to load, navigating the interface is cumbersome and inefficient—an experience that wastes valuable time and reflects poorly on user satisfaction. For any organization aiming to establish credibility and leadership in its field, such technical shortcomings are unacceptable. Moreover, the reliance on generic AI-driven customer service solutions further diminishes the quality of support provided. Personalized and effective customer engagement is a cornerstone of business success, and the lack thereof raises questions about the company’s commitment to addressing user needs, especially when there are reports by other customers here that state that they have not received responses from you until days later. The products offered also fail to meet industry benchmarks, according to other reviews herein. This reported inconsistency proves the company and its products fall short of competitive standards; whether reported by us or others, the matter still stands. This misalignment undermines trust and credibility, both of which are essential for fostering long-term customer relationships and building a reputable brand. For a business aspiring to lead, it is imperative to prioritize professionalism, efficiency, and quality across all operations. This is why we cannot do business with you. Our experience with your platform has been particularly disappointing. Despite utilizing the highest internet speeds available in our area, the site repeatedly buffered and failed to load critical pages, such as the design studio and product catalog. This fundamental instability prevented us from placing even a single order, making it impossible to rely on your platform for building a reputable and successful business. Furthermore, user reviews on this portal echo similar frustrations, reinforcing the conclusion that neither the app nor the site meets the standards expected by businesses aiming to serve their customers effectively. The issues we encountered are not isolated; they are widespread and indicative of deeper systemic problems that must be addressed urgently. We firmly stand by our assessment and cannot agree with the company’s attempts to dismiss these concerns in their reply. Immediate and decisive action is necessary to restore confidence in your platform and ensure future growth. Until these challenges are resolved, we cannot recommend your site or products to anyone seeking reliability and excellence in their own business endeavors.
Dear Kandilynn's,
We appreciate all feedback, but after reviewing your activity on our platform, we noticed that you haven’t placed a single order or even completed the onboarding survey. Given this, it’s unclear what performance issues you’re referring to. 🤔
Our platform has never been more stable, and we continuously monitor and optimize its performance to ensure a smooth experience for our users. If you have any specific concerns, feel free to reach out to our support team—we’re happy to help.
Best,
Your Supliful Team
I am like great with them because they will let you know about what's needed to advertise your label correctly. But how they ship out the products is just in a bag and stuffed not fully protected. I have had customers complain and show proof that some products have been open and exposed. but thats because how they package the products. some of the products is very very small and the pricing metrics doesnt match the value. Also, dont like the migration of the social media. for they will charge you directly for the items that are ready to be shipped. instead of taking the proceeds from the sale item.
Hi Vela Lash Bar,
Thank you for your feedback!
We indeed use padded mailers for smaller orders to keep shipping costs reasonable, but we’re sorry if your customer experienced any issues with the packaging. If they received a damaged package, please reach out to our Customer Care team at help@supliful.com, and we’ll be happy to investigate the issue and provide either a refund or a free replacement.
Regarding payments, we do not have access to your Shopify payment gateway. This is why we charge the credit card linked to your Supliful profile instead—this ensures we can fulfill and ship your orders without delays.
We appreciate your feedback and will continue working to improve our service! 🚀
Yours truly,
The Supliful Team