Avis (62)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
23 mars 2022

This app is amazing for any FAQ or Help Center! Of all the Shopify apps we've used, this was definitely the easiest to set up and use. It's very straight forward on how to customize and the UI is very well designed for customers. 10/10 would recommend!

InkSmith Limited
Canada
Environ 21 heures d’utilisation de l’application
13 février 2022

Customer Service was fantastic! Had a slight glitch in with the page display and instantly received and email from Sarika and the support team offering their assistance with the fix. The glitch was sorted out within 20 mins and everything is now working perfectly!

BBQARM
Australie
4 jours d’utilisation de l’application
13 avril 2023

画面の表示や、機能性に文句なしです。
Zendeskのようなヘルプデスクも良いのですが、Gorgiasというサービスを別ですでに使っているので、Zendeskでは無駄な機能がありすぎる上に価格が高いという問題がありました。
このアプリは、使いやすいですし、本当に必要なFAQだけを利用することができたのでとても良かったです。
カスタマーサポートもとても早くて助かりました。

Kigu Coffee
Japon
Environ 2 mois d’utilisation de l’application
11 juin 2021

We initially considered writing a set of FAQ documents directly in Shopify as standard pages but thought I'd try this app. Blown away by how easy it is to setup and how much more professional it looks than using Shopify pages. Support is fantastic too! Highly recommended.

Norse Spirit
Royaume-Uni
Environ 2 heures d’utilisation de l’application
5 juin 2023

This is a really impressive app. I had been looking for a good looking Help Center and this has it all: a nice widget and a very nice FAQ/Help Center page.

They recently added a very convenient multilingual support which I could not find in other similar apps.

Also the support team is very responsive.

KLIM Technologies
R.A.S. chinoise de Hong Kong
26 jours d’utilisation de l’application
11 avril 2021

I researched multiple FAQ apps before deciding on this one. I am very pleased with the app itself and what it can do, but I can't speak highly enough about their customer service!! They have been extremely responsive and have even helped me customize it to our store. Would definitely recommend this app!!

CliC Eyewear
États-Unis
11 jours d’utilisation de l’application
30 septembre 2022

This app is amazing and so easy to use plus the help chat is so useful and someone is always on hand to support. It's so easy to customise to your stores colours and branding. I could add Frequently asked questions accordions under every product in my store ! I would highly recommend and Sakira was super helpful too

Lakeland Hampers
Royaume-Uni
Environ 18 heures d’utilisation de l’application
Modifié le 15 septembre 2021

Very clean app, fast, and amazing design, best you will find. Jovis is also a great support with difficult questions and has a wealth of knowledge, this app is well priced and does much better than others. Do yourself a favour and install this you will not be disappointed. I have tried a few help centre, FAQ apps and have found none that compares.

revival
Australie
Environ une heure d’utilisation de l’application
19 avril 2021

I researched multiple FAQ apps before deciding on this one. I am very pleased with the app itself and what it can do, but I can't speak highly enough about their customer service!! They have been extremely responsive and have even helped me customize it to our store & They did Maigret also in one place to this app . Would definitely recommend this app!!

www.work-tops.com
Royaume-Uni
2 jours d’utilisation de l’application
29 septembre 2021

Tried and tested many FAQ apps out here and nothing comes close to this one in terms of features and customization. No app is perfect. It all depends on what we looking for and someone to guide us through this process. Support team is really important! I did not have to go through support documentation and figure this out.
Sarika and Jovis literally set everything up for me. Worth every penny!
Highly recommend this app for every shopify store. Go ahead and install this. You wont be disappointed.!

Mysteek Naturals
États-Unis
6 jours d’utilisation de l’application