Swatches Dotify

Swatches Dotify

Reviews (79)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
July 9, 2024

Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing.

I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.

Jill Turnbull Beauty
United States
Almost 4 years using the app
January 31, 2023

Fast & efficient Shopify experts! I was having trouble with the swatches on my collection page matching the custom swatches on my product page. They fixed it within two days for a reasonable charge. Would recommend them!

The Hat Girls
United States
6 months using the app
Edited September 24, 2020

This app is very easy to use and setup and makes it very easy for a customer to see their color options on our bespoke wallpaper! Love it. inhabitliving.com

Inhabitshopify
United States
Over 1 year using the app
April 18, 2018

Great app, and amazing service. I had a few minor changes to make that really customized this app for me, and was met with awesome service and quick response.

Sheepdog Coffee
Canada
1 day using the app
May 26, 2017

App is great and provides exactly what I need in my shop. Easy to set up and use. Support is excellent and fixed my issue right away. Would definitely recommend!

French Bulldog Love
United States
About 1 year using the app
April 18, 2018

App was easy to set up the color swatches, and I needed some help to activate it on our site - support was super quick and helpful. Now it looks and works great!

Rspringa Inc
United States
2 days using the app
May 8, 2017

Really easy to install and configure. Had a small issue with it not working with my theme, but support responded really quickly and jumped right in and fixed it. Highly recommended !

Lino Piani
United Kingdom
About 4 years using the app
August 26, 2015

Amazing support team. They went in and got everything working, and in a timely fashion. I like the layout, all is user friendly and I'm excited about having this feature on my site. :)

Gwen Beloti Collection
United States
1 day using the app
February 26, 2016

My wife loves it. She finds it easy to use and loves that you can get just the right colour or pattern on the swatches. I don't know why this isn't a standard feature in the shopify themes.

Giddyupgirl
Australia
5 days using the app
September 3, 2016

Has been broken for a few days. Support is MIA. Not OK for a paid app!

Polish Nail
United States
9 months using the app