SH: WhatsApp Chat & Marketing
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Reviews (58)
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The app is beneficial and easy to configure. Customer support is amicable. We tried many apps before, but WhatsApp Abandoned Cart & Chat is more flexible and smooth in use.
Never seen such a supportive team before! They help with even the tiniest things and are always quick to respond. Thanks a lot, guys!
For the Indian people, This app is worst because they charge 11 indian rupees cost for a single message.... that's ridiculous....
Hello, we believe you have got incorrect price for our app. For India we are charging only around 4 Indian Rupees. Along with this our PRO plan is also one of the cheapest in this category for 5 USD, in our pro plan we also offer bulk message discounted price.
So kindly get in touch with us and we will be happy to assist you with your budget and marketing needs.
These guys are scamming people. They upgrade your plan without asking or taking your permission. I purchased 25$ package. But at the end of the month i get charged with 2000$. I mean is this a joke? Talked to their chat support. And they are not responding, instead of saying reinstall the app and we will give you discount. What a disaster!!!
We're sorry to hear your experience, but we’d like to clarify a few important points.
First, in the Shopify ecosystem, app developers cannot charge or upgrade plans without a merchant’s explicit approval. All charges, including usage-based fees, are clearly presented by Shopify during the subscription process. In your case, the $2,000 charge was due to usage-based messaging that Meta charges for automated API messages, which is transparently outlined during setup and at multiple steps before approval.
Additionally, your recovered revenue from abandoned carts using our app was $38,573, which is over 10x ROI, this demonstrates the substantial value delivered compared to the amount spent.
We also looked into your support history and the messaging price was clearly communicated right from beginning.
We also responded to your emails promptly, and you had a direct WhatsApp line to one of our team members—which is not a common level of access most apps provide. If there's anything still unresolved, we're happy to assist and make things right.
A big thanks to Kets for his incredible help with customization—such great support! The app is free, which is unbelievable for the value it provides.
Best app out there with tons of inbuilt customization features. Highly recommended!
Ryan helped me alot in setup and handle my queries efficiently....Really liked the app
I think it is a nice app to add whatsapp contact badge with matching my own brand image, I understand it would lot of limitation to do that, but I think it already doing good.
ps. CS is helpful and quick respond, totally recommended.
This app is necessary if you want to increase your conversions. The Support is awesome and even solves your problems.
Hello. It was great to have a chat with Victor and solve our issues,. highly recommend this app.
Excellent app highly recommended. The customer service is just AMAZING. I had a few minor problems and they were able to fix. Thanks for your support.
