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Super responsive and polite support. Stephanie resolved my inquiry really fast, literally in a few minutes - 5/5 stars :)
Great service from Christian, thanks!
Nyle was super helpful with helping me update our referral rewards! I was confused about the discount code, but Nyle gave me step by step instructions on how to update that. I would recommend working with Yotpo – their support team is great!
very helpful
Exceptional support from Rodney D.! He quickly identified the issue with our Yotpo Loyalty metafields not syncing with Shopify and resolved it in minutes. Very professional, friendly, and knowledgeable.
Historically Yotpo assistance has been slow and time-consuming, but they must be working on improving that lately! Stephanie was very helpful in getting my issue resolved swiftly and efficiently.
Easy to set up, powerful features, and very reliable. What really impressed me is their support team. Every time I had a question, they responded incredibly fast and helped me solve everything right away. Highly recommend it to anyone who wants to build a strong rewards program and improve customer loyalty!
App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.
Hi,
Thanks for your feedback, and We're sorry for any confusion. Our pricing does include both a base fee and a variable component based on order volume, which we show clearly on our pricing page and simulator https://www.yotpo.com/pricing/#/loyalty-referrals.
We definitely aim to be transparent and would be happy to clarify anything further. Please feel free to reach out directly if you have more questions.
We've been using YOTPO Loyalty & Rewards Progam + Yotpo Reviews for more than 2 years now and our customers are really engaging. Also Customer Service is always ready to tackle our questions and bring helpful solutions to the table.
We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!
