Swift SEO Page Speed Optimizer

Swift SEO Page Speed Optimizer

Recenze (183)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 7 % hodnocení s 1 hvězdami
21. březen 2023

I recently used the expert service to optimize my store, and I was very impressed with the results. The team was very professional and responsive, and they were able to increase my website speed by about 50 points. I also appreciated the detailed report they provided, which helped me understand the changes they made and how they would impact my website. Overall, I would highly recommend their service to anyone looking to improve their store speed and performance.

Phong Cách Xanh
Vietnam
Doba používání aplikace: 11 dny
Vývojář FireGroup odpověděl 22. březen 2023

Hi there,

This is Jocelyn from Swift. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Jocelyn
Swift by OneCommerce

Datum úprav: 3. leden 2023

5 stars. I was hesitant to pay the $150 to optimize the webspeed, but they did a very professional job and got our website incredible load time results. We ended up adding more to the site a few months later and our site speed dropped, the staff was SO helpful in accommodating us and took care of the issue for us within one hour. The customer support is top notch and I got a better return on investment here than any UPWORK freelancer could have done. Saved me time and money. Thank you again.

Idrese
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář FireGroup odpověděl 3. leden 2023

Hi there,

Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kane
Swift by OneCommerce

11. listopad 2021

AVOID THIS APP AT ALL COSTS IT HAS CORRUPTED THE THEME ON OUR STORE!!!!
ABSOLUTELY CATASTROPHIC LOSS OF DATA DUE TO INSTALLATION OF THIS SWIFT PAGE SPEED OPTIMISER APP. From the moment our developer chose to install this app it corrupted our Theme and we have LOST SIX MONTHS WORTH OF SITE DEVELOPMENT. This is THE MOST STRESSFUL SITUATION. PLUS THEIR SUPPORT IS ABSOLUTELY USELESS AND THREE DAYS AFTER THE CATASTROPHIC CORRUPTION OF OUR SHOP THEY STILL HAVE NOT MANAGED TO RESOLVE THE ISSUES. WE ARE ANGRY BEYOND WORDS.

Somerset Foodie
Spojené království
Doba používání aplikace: 2 dny
Vývojář FireGroup odpověděl 11. listopad 2021

Hello there,

I am Maria from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.

We understand how serious the problem is and I am pushing your case as highest priority in our works. Our Dev is still investigating on the issue to find out the solution and fix it. It's all about our support for not updating you continuously about the progress and I'm truly sorry about that.

I'm also contacting you via email to assist you resolve the issue and make your site work well again with even better speed performance. Please kindly check out your message and give us one more chance to serve you better.

Warmest regards,
Maria

30. duben 2023

So I recently tried out Swift's expert service to improve my website's speed score, and I gotta say, I was pleasantly surprised. At first, I was skeptical of the Google speed score, and I didn't want anyone messing around with my website's code (like mentioned in some bad reviews). But Julie, my contact at Swift, was super helpful and patient, and she answered all my questions without being too salesy. That reassured me.

That being said, I was a bit disappointed that they didn't mention the requirement of an up-to-date theme before taking my money. In my case, I should have updated my theme a long (long) time ago, and it was an easy fix since I developed the website myself. But for people who rely on developers to manage their website, updating the theme can be an additional and significant cost. So I think it would have been better if Swyft had made this clear from the outset, before taking the money.

However, once I updated my theme, the team got to work quickly and provided a report within 24 hours. They were very careful not to make any changes without my approval, which I appreciated, and they even provided a backup and preview before publishing. The results were fantastic - my website's speed score jumped from 30 to 70 (my theme was even at 15 before the theme update...so at the end an updated website is playing a big part in your score too). They also provide you with a full report after optimisation that really shows that they did a complete job, and it brings real transparency to the relation.

Now, I'm on the monthly expert care plan ($49), which includes a monthly ongoing optimisation of the Google Score to keep it always optimal, and an image optimisation app. The last feature can replace another app I already have so it makes the plan a bit more profitable (I am just waiting for them to activate the automatic image optimisation feature). Plus, the preload website feature that uses Google Analytics to pre-load pages based on customer behavior is another cool addition that makes the plan even more valuable. Take that in consideration, if like me, you find that $49 is a bit pricy. At the end, you can make it a good value.

Overall, I'm really happy with Swift's expert service. The team was respectful of my website's code and provided a valuable service that helped me improve my website's performance. Julie was a big part of why the experience was so positive, and I appreciate how the team is communicating very well internally (between sales and dev). If you're looking for a way to boost your website's speed score, give Swift a try - just make sure your theme is up-to-date first!

Eyefood Factory Australia
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář FireGroup odpověděl 4. květen 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

10. duben 2023

The day I installed this app was the day my website went insane. I had multiple issues right out of the gate with this one. I ran the free speed optimizer and also used their image tool to optimize 100 images. My thinking was I would test the free version, and if it worked I would pay for monthly optimizations. Test failed.

The first, and biggest problem, was that the app made a duplicate version of my website. I did not realize right away, but the "optimized" theme was downgraded from Dawn 7.0 to a modified Dawn 4.0 that was unable to update. And not just the theme it duplicated....ALL my backups were suddenly Dawn 4.0. My website is less than a year old, Dawn 4.0 was never previously installed on my site, ever.

I also had multiple product images that simply vanished and needed to be re-uploaded. On mobile, my product image swipe quit working. Even though it would say 1/4 images....It would only show one on mobile. I also had two "sale" icons on the products that were on sale, and one was half way off the screen so it was definitely causing glitches. Random icons on my website also disappeared and my website was overall glitchy. The optimizer tool got my page speed from a 28 to a 41 right away. However, the next day I was down to a 21 page speed and my website was simply not working.

I decided to try to update my website to Dawn 9.0 since 4.0 was such an old version I figured that could be part of the problem...But no, the theme was modified and could not be updated. I had to download a fresh version of my theme. None of my page templates would transfer....I would have to completely re-design my website.

So I got in touch with Shopify support hoping for an easier solution, who told me whatever the optimizer did to my theme to remove the "unused" javascrips and css, did something to my theme files. They suggested I contact the app developer support and ask for whatever they did to my website to be rolled back or removed.

The Swift app developers got back to me quickly and looked into my issue, which I was happy about. However, they came back and told me it was "impossible" that my themes were downgraded to 4.0, and that it was "unreasonable" that I did not notice immediately (Do you check what version of theme you're using every day?) They offered zero solution, and told me to go back to Shopify with their email. So I did.

Shopify support agreed that the email from the Swift app support was incredibly unhelpful and basically dodging responsibility. I spent a whopping four hours with Shopify support, and spoke to multiple people as they sent my case up the ranks to figure out why my site wouldn't update, why there were so many glitches, and why none of my page templates would transfer to my fresh Dawn 9.0 theme download from the modified 4.0 themes. After all that time, it was finally suggested that I just rebuild my page themes and redesign my website. We had to delete all my old backups that were corrupted by the Swift Page Speed Optimizer tool and start over. Devastating.

After removing all of the theme backups that were corrupted and starting on a fresh theme download....My google page speed went from a 21 to a 64. Removing whatever the Swift app did, fixed everything. My website now runs flawlessly with a vastly improved speed score. In hindsight, I should have just upgraded to 9.0 before trying this app.

I asked the Shopify support rep how a Shopify app from the Shopify App Store could so severely damage my website files...and they told me that Shopify has no control over what apps are on the app store and to use caution. They told me the best thing I can do is to leave a detailed review of what happened so other users may not have this problem. So here I am .

I give one star for the support team responding to me, thanks for the response, as unhelpful as it was. Otherwise, I would avoid this app, or any app, that automatically alters theme files. Zero stars.

Hunt Seat Paper Co.
Spojené státy
Doba používání aplikace: 2 dny
Vývojář FireGroup odpověděl 11. duben 2023

Hi there,

I am Seri from Swift - Page Speed Optimizer Support Team.

Firstly, we sincerely apologize for any inconvenience caused to you while you experienced our service. We always try our best to deliver the best service to our customers; however, sometimes there may have unexpected issues arisen that we cannot control. I hope you can understand our willingness to support you in any situation.

On behalf of Swift team, I truly appreciate your time spending with us in order to resolve the issues occurred. We understand this situation is not the case we both expected and we are so grateful for your collaboration with us in order to get it resolved.

Regarding the issue with code that affects your theme, please be kindly noted that our tool will duplicate the original theme and optimize on the copied version only. We have tried reproducing the issue with theme version but do not see it happen on our end. We will investigate this matter further and also collaborate with the theme developer to find out the root cause to make sure it will not happen again in the future.

In order to support you investigate the problem and fix it, we are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Seri
Swift ‑ Page Speed Optimizer Support Team.

Datum úprav: 15. duben 2021

Just installed app. I had a few question and Tommy in support was awesome. I will update in 30 days.

SoHot Swimwear
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář FireGroup odpověděl 16. duben 2021

Hi there,

This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us.

Your opinion is very important we will continue to improve our service to always guarantee the best quality.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Daniel
Swift ‑ Page Speed Optimizer Support Team

26. říjen 2022

Nickel, mon site est sincèrement plus rapide, mes images plus légères et mon code pas abimé du tout.

La Salopette
Estonsko
Doba používání aplikace: 14 dny
Vývojář FireGroup odpověděl 26. říjen 2022

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

2. březen 2022

Life savers in speed optimizing
Just perfect and team is helping with everything Definitely recommended

www.Crystals.eu
Litva
Doba používání aplikace: 5 dny
Vývojář FireGroup odpověděl 2. březen 2022

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

5. říjen 2022

Hired an expert only for $150 and they solved every problem on my homepage! Thank you so much for this!

kkang
Nový Zéland
Doba používání aplikace: 2 měsíci
Vývojář FireGroup odpověděl 5. říjen 2022

Hi there,

I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.

Please do not hesitate to let us know if you need any help via live chat or email us at support@perfectapps.io

Regards,
Jonathan
Swift ‑ Page Speed Optimizer Support Team

1. červen 2021

So far I have only used the free version of this app, it seems okay and to have optimised my site somewhat

MasterSounds
Spojené království
Doba používání aplikace: 12 minutami
Vývojář FireGroup odpověděl 1. červen 2021

Hi there,

I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.

Please do not hesitate to let us know if you need any help via live chat or email us at support@perfectapps.io

Regards,
Jonathan
Swift ‑ Page Speed Optimizer Support Team