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Our Customers are very happy with this application and the support is great. Currently, have this on all our storefronts and markets. Soon to be accessible in our stores!
Great product and works very well with the wishlist product they have.
CB eCommerce team!
Great app and great support team
Application très complète et équipe très réactive pour m'aider à solutionner mon paramétrage pour le lancement de mon site
We’ve implemented both Wishlist Plus and Gift Lists & Registries from Swym, and the experience has been outstanding. What has set them apart is not only the apps themselves, which are robust, intuitive, and deliver exactly what we need, but the level of support and development expertise behind them.
The Swym team (both support and developers) have consistently gone above and beyond to help us customise the UX for our unique business needs. Some of this work has been paid, but much of it was provided without charge, and in every case the speed, quality, and turnaround time have been exceptional, far beyond what we’re used to seeing from app developers.
We’ve been genuinely impressed, and would highly recommend these apps to anyone looking for wishlist or registry functionality backed by a team that truly cares about their customers’ success.
Overall, our experience using Swym has been really positive. Our customers had been asking for a functional registry on our website for ages so we're very happy to be able to offer that service through Swym.
A couple of points for improvement: there was no ability on our end to prevent registry orders bypassing our "out of stock" limitations. As a result, we had a number of people order items that were out of stock and reach out to us, frustrated that their order hadn't been fulfilled yet. I reached out to customer service and they quickly changed the setting on their end to prevent customers being able to order out of stock items through the registry, but it would be really handy to be able to edit that ourselves.
Additionally, we weren't able to set up/turn on the address masking ourselves, even though that's one of the main reasons we chose the service we did.
I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.
Ausgezeichneter Kundenservice und großartige Unterstützung!
Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!
A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo.
Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista.
Decepcionado
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations.
Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder.
Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.
Very easy installation of the app with guidance videos.
After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem.
Very satisfied with the app and assistance!
Great App, we are using it for our gift registry, it is easy to set up and does the job perfectly. Plus any adjustments or customizations are quickly actioned and fixed by the support team.