Syncio Bestands‑Sync

The app works well for us. We've got two stores and it does a great job of keeping inventory synchronized between them.

Customer service/tech support was useful when I ran into a problem.

This app is great, I'm able to run two Shopify stores with ease with Syncio. All of my products are able to be synced automatically which makes it an ease to keep up with inventory levels as well as website maintenance across both of my stores.

The customer service is also great, anytime I've needed help they've been very attentive and friendly. Thanks to Rayman for his amazing support.

Super responsive team and a really straight forward but robust product. A lifesaver!

App works great at syncing inventory with our expansion store and customer service has been helpful

Great support! We've been using the app for years and we're super happy!

Rayman was so helpful! He spent a ton of time with me at 4:00 am his time which was definitely 5 star service!

Product is amazing, but SERVICE is even BETTER. Implementing Syncio has been a very thought out addition to our stores and has been an amazing experience onboarding. We operate two brick-and-mortar stores, which sell the same products, but unfortunately are two separate shopify stores. With Syncio, we have been able to sync all our products over from our first location to our second location, helping streamline product data inputs, saving us time and money on labor. We have over 4500 products, which so far has not been an issue with the app. Jimmy has helped us with multiple onboarding video calls with white glove service in implementing the app. 10/10 would recommend for anyone that is looking to sync product data.

I unfortunately cannot recommend this app at all. The synchronization did not work, and even worse, the app created around 300 duplicate products during the process. These duplicates were faulty and incomplete, which made the situation even worse.

As a result, I had to manually delete all of those duplicates and carefully check every single product to make sure I would not accidentally remove the wrong ones. That is an unacceptable amount of work and simply not okay.

After finally cleaning up this mess myself, I wanted to resync everything. But apparently that is not really possible in bulk, because you first have to unsync everything first. However, I do not want to risk that, because I am afraid the app will once again create hundreds of duplicate products and leave me with another faulty synchronization.

For that reason, I already contacted support. But even though this issue is urgent, I have now been waiting for almost two days without any response at all. That is extremely disappointing and absolutely unacceptable to me.

I am demanding a prompt response and the immediate help I need with this issue. The way this is being handled right now is completely inadequate!!!

Contact me under the following e-mail address: Teku.elias@web.de

Isaac was amazing with our team. He was extremely patient and made his schedule flexible to coordinate with ours. He was always persistent to fix our store issues! Highly Recommend working with him!!

so helpful and kind! thanks so much Isaac!