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so helpful and kind! thanks so much Isaac!
Rayman was really helpful today when I had a query with my biiling summary. Issue resolved really quickly and further information given on how to keep a closer eye on the app usage. Thank you so much
Syncio has been a great solution for keeping our wholesale and retail stores in sync, and the setup process was much smoother than expected. Isaac was incredibly helpful on our call he walked through everything clearly and made sure we were fully confident in the setup.
“Really solid app for syncing products across multiple Shopify stores and dropshipping. It saves a lot of manual work and makes managing products between stores much easier. The support team has also been excellent — super helpful, quick to respond, and they’ve gone above and beyond for us more than once.”
Love using the system, only ever had a few hiccups and anytime I did, their team was more than happy to help get things taken care of me. The system has been a huge help.
Works perfectly. We can easily sync our product data and stock with our dropshipping partners and our B2B Store. The back-end is clear and intuitive, the help center and support are informative and fast. The product + inventory sync works seamless for us!
It's a consistently problematic app. Prices, stocks, and product statuses are absolutely never updated. We've received many complaints. Customer service is terrible; they blame the Shopify APIs. Problems are constant. Try alternatives. We're also canceling our subscription. We're paying for it, but not receiving the service.
Dear NowShopFun team,
Thank you for the honest feedback. We have sent a reply to your latest message and issued a refund for the trouble.
We have found unusual bulk update spikes which could have delayed the syncing of product attributes.
Also if the latest issue is also related to availability (active or draft) statuses, we can take another look. It is possible we missed something specific, since some of your source store partners are not on the latest Syncio version yet.
When we mentioned that some of the problems were related to changes in the Shopify API, our intention was not to close the book on this case.
Regardless, if you decide to switch to another syncing app, we would love to do a final check to ensure the transfer is smooth and issue-free.
Given that some of the issues are related to API limits being reached it is possible this is universal information that can help with a future syncing integration.
If you see our message please send a quick reply or email: suppport@syncio.co and we'll assist with haste.
Warm regards,
Rayman
Syncio team
Working great for us as! Also the support was very responsive and helpful
We’ve had an excellent experience with Syncio! At one point, we ran into some issues after changing our product codes, but the support team was absolutely outstanding. They responded super quickly, even scheduled a call with us over the weekend, and walked us through every step to fix the problem. They were incredibly kind, professional, and clear in their explanations. Everything was resolved smoothly, and we couldn’t be happier. I’m very impressed with both the app and the support, and I highly recommend Syncio to anyone looking for a reliable product syncing solution!
I love Syncio! We took our store in a different direction due to the tariff situation. However, I was always able to rely on Syncio as a reliable and trusted app partner. If you're looking to collaborate with other online retailers as a source or destination store, Syncio is the way to go!
