Syncio Inventory Sync

Syncio has been a great solution for keeping our wholesale and retail stores in sync, and the setup process was much smoother than expected. Isaac was incredibly helpful on our call he walked through everything clearly and made sure we were fully confident in the setup.

“Really solid app for syncing products across multiple Shopify stores and dropshipping. It saves a lot of manual work and makes managing products between stores much easier. The support team has also been excellent — super helpful, quick to respond, and they’ve gone above and beyond for us more than once.”

I unfortunately cannot recommend this app at all. The synchronization did not work, and even worse, the app created around 300 duplicate products during the process. These duplicates were faulty and incomplete, which made the situation even worse.

As a result, I had to manually delete all of those duplicates and carefully check every single product to make sure I would not accidentally remove the wrong ones. That is an unacceptable amount of work and simply not okay.

After finally cleaning up this mess myself, I wanted to resync everything. But apparently that is not really possible in bulk, because you first have to unsync everything first. However, I do not want to risk that, because I am afraid the app will once again create hundreds of duplicate products and leave me with another faulty synchronization.

For that reason, I already contacted support. But even though this issue is urgent, I have now been waiting for almost two days without any response at all. That is extremely disappointing and absolutely unacceptable to me.

I am demanding a prompt response and the immediate help I need with this issue. The way this is being handled right now is completely inadequate!!!

Contact me under the following e-mail address: Teku.elias@web.de

Love using the system, only ever had a few hiccups and anytime I did, their team was more than happy to help get things taken care of me. The system has been a huge help.

Works perfectly. We can easily sync our product data and stock with our dropshipping partners and our B2B Store. The back-end is clear and intuitive, the help center and support are informative and fast. The product + inventory sync works seamless for us!

It's a consistently problematic app. Prices, stocks, and product statuses are absolutely never updated. We've received many complaints. Customer service is terrible; they blame the Shopify APIs. Problems are constant. Try alternatives. We're also canceling our subscription. We're paying for it, but not receiving the service.

We’ve had an excellent experience with Syncio! At one point, we ran into some issues after changing our product codes, but the support team was absolutely outstanding. They responded super quickly, even scheduled a call with us over the weekend, and walked us through every step to fix the problem. They were incredibly kind, professional, and clear in their explanations. Everything was resolved smoothly, and we couldn’t be happier. I’m very impressed with both the app and the support, and I highly recommend Syncio to anyone looking for a reliable product syncing solution!

I love Syncio! We took our store in a different direction due to the tariff situation. However, I was always able to rely on Syncio as a reliable and trusted app partner. If you're looking to collaborate with other online retailers as a source or destination store, Syncio is the way to go!

In short: the best app for syncing products between shopify stores.

Tried almost all of them, but this one was the best for us.

- great support
- fair pricing
- logical way of doing things
- good syncing

Thank you Syncio

What a terrible app. Just does not work properly and support is so slow.

Syncing inventory works properly but everything else is a mess.

Payouts are giving totally rubbish numbers. For example an order for $129 is showing on Payouts as $15,000 and $2,000 commission when it should be $129 and $10. Complained about this one month and they fixed it. Next month all the payouts are messed up again.

Can't even sort out showing the correct currency symbol everything labelled in $ regardless of the actual currency.

If you look on there system for work they are doing, things have been on there for months and years but nothing ever appears on the actual app.

They expect the destination store to set all the commission rates... Errr hello thats for the source store to do surely. Not created by people that have actually tried to use it themselves

There is clearly ZERO actual development going on.

What you get is a very pretty interface with very little substance and just a load of headaches.

Has the potential to be a fantastic app but it is NOT fit for purpose.

I've only stuck with it so long because I can't find any alternative... But after a couple of years i've decided enough is enough.

Update after reply from Syncio

You say it's fixed but my June 2025 payouts are still all wrong with massive numbers???

I get that you created the app for your own needs, but as you are charging for it thats no excuse for not making it work. You have expected us to pay for it. I reiterate that things have been on your "working on log" for years without seeing changes on the app.

I don't think my review is harsh - I'm just trying to put an honest review out there.

I would love to discuss it with you if you want to make the effort to discuss. I've asked for a call or on-line meeting before and been ignored.