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The app works well for us. We've got two stores and it does a great job of keeping inventory synchronized between them.
Customer service/tech support was useful when I ran into a problem.
This app is great, I'm able to run two Shopify stores with ease with Syncio. All of my products are able to be synced automatically which makes it an ease to keep up with inventory levels as well as website maintenance across both of my stores.
The customer service is also great, anytime I've needed help they've been very attentive and friendly. Thanks to Rayman for his amazing support.
Super responsive team and a really straight forward but robust product. A lifesaver!
App works great at syncing inventory with our expansion store and customer service has been helpful
Great support! We've been using the app for years and we're super happy!
Rayman was so helpful! He spent a ton of time with me at 4:00 am his time which was definitely 5 star service!
Product is amazing, but SERVICE is even BETTER. Implementing Syncio has been a very thought out addition to our stores and has been an amazing experience onboarding. We operate two brick-and-mortar stores, which sell the same products, but unfortunately are two separate shopify stores. With Syncio, we have been able to sync all our products over from our first location to our second location, helping streamline product data inputs, saving us time and money on labor. We have over 4500 products, which so far has not been an issue with the app. Jimmy has helped us with multiple onboarding video calls with white glove service in implementing the app. 10/10 would recommend for anyone that is looking to sync product data.
Isaac was amazing with our team. He was extremely patient and made his schedule flexible to coordinate with ours. He was always persistent to fix our store issues! Highly Recommend working with him!!
It's a consistently problematic app. Prices, stocks, and product statuses are absolutely never updated. We've received many complaints. Customer service is terrible; they blame the Shopify APIs. Problems are constant. Try alternatives. We're also canceling our subscription. We're paying for it, but not receiving the service.
Dear NowShopFun team,
Thank you for the honest feedback. We have sent a reply to your latest message and issued a refund for the trouble.
We have found unusual bulk update spikes which could have delayed the syncing of product attributes.
Also if the latest issue is also related to availability (active or draft) statuses, we can take another look. It is possible we missed something specific, since some of your source store partners are not on the latest Syncio version yet.
When we mentioned that some of the problems were related to changes in the Shopify API, our intention was not to close the book on this case.
Regardless, if you decide to switch to another syncing app, we would love to do a final check to ensure the transfer is smooth and issue-free.
Given that some of the issues are related to API limits being reached it is possible this is universal information that can help with a future syncing integration.
If you see our message please send a quick reply or email: suppport@syncio.co and we'll assist with haste.
Warm regards,
Rayman
Syncio team
so helpful and kind! thanks so much Isaac!
