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App works very well. Very helpful customer service when you run into issues
Disgusting app! It literally deleted all the product pages from the store and even tampered with the inventory of the source store, which was not supposed to be affected. Please never use this app!
Hi,
We're sorry to hear about your experience. We'd love to get in contact with you to get more information as there are a couple things about Syncio in regards to your review:
1. Syncio can delete products on the destination store, one-way is when you disconnect your source store, you get a prompt to 'disconnect and delete' products from the destination store.
2. Syncio cannot change the inventory of the source store unless it came from an order from a destination store. From our records, it would seem unlikely this happened due to your stores being test stores at the moment.
Our contact is support@syncio.co. We'd love to speak to you to see what happened but also importantly get your stores connected correctly. We have 10K+ Shopify merchants, including thousands of Shopify Plus merchants that are happy with Syncio. We're confident that you can too.
Kind regards,
Jimmy
Everything super easy to setup with your supplier. Claudia always making sure i have a quick and efficient support every time i had questions. Highly recommend
Working great for us as! Also the support was very responsive and helpful
Great app, and very easy to use. The best part is to track orders and inventory with our collaborating partners.
Hi,
We appreciate your ongoing support. This means a lot for our team.
We hope to contribute your business' success for many years to come.
If you have any questions or requests, please don't hesitate to send our friendly staff a message in-app.
Warm regards,
Syncio team
Good use of the app so far. Rayman one of the developers was really helpful and supportive.
Hi,
Thank you for your kind words, we are delighted to help streamline Aztec Diamond's product management.
It was a great hearing about your current processes to see where we can fit in.
As always, if you have any questions. We will be here to help.
- Rayman
Isaac was great with an issue with my source store. We figured it out on a call and all was well. Thanks
My experience so far has been so good!
The Customer Service is extremely helpful and very responsive.
I've used other apps that take forever to respond to Customer Service inquiries.
Syncio is prompt and in-depth.
Great product to sync your products to other stores, works perfectly. Been using this app for over 5 years.
I used this app to sync inventory and product updates between my b2c and b2b store. It works seamlessly. It is very easy to use.
