Synctrack Paypal Chargebacks

Synctrack is amazing! Their support is very good and fast! Tracy was very patient with me and answered every question that I had! We talked for an hour and now I almost know everything about the app! The app is super easy to use and an absolute MUST for everyone using PayPal! You might be thinking that you don't need this app right now if you didn't get any PayPal holds but trust you will regret it if you don't get it before the problems start happening. Of course, if you still get problems this app solves them for you quickly but always be prepared! Very low price for the amazing value you get back as well. If I could give more than 5 stars I would. Thanks for everything Synctrack team!

We were getting notifications from Paypal about hitting a threshold on outstanding orders before they would start to hold back funds because Shopify was not telling Paypal that orders were shipped. There are plenty of apps on the market that syncs tracking with Paypal, with some of them charging massive amounts. We chose to run with Synctrack and within 10 minutes all of our problems went away with a low monthly cost. Customer service was instant and despite all the hard work they have put into making this process as easy as possible, they tried to push me towards the free account. It's not often people go out of their way to do what is best for you. The developer is not only talented but a genuinely good person too.

I Rate This A 5 Star App. The Best PayPal Sync On Shopify! I installed 4-5 PayPal Syncs and they ALL had the same issue with PayFlow Pro, they could not sync these transactions. Yes, they asked you to link to your PayPal, and most did without a problem. Yes most synched lots of PayPal orders, but they did not sync PayFlow orders linked to the same account. I spoke with support, and explained that we were getting errors and that they all were coming from some PayFlow transactions. I understood that Amex transactions should give an error, as those were not processed by PayPal, however all the rest of the PayFlow transactions should appear and be synched. They found out that the PayFlow Transaction ID being provided by PayPal was WRONG.. and I confirmed it on my side. After this, this figured out how to get to sync the right transactions, and fixed the issues with non-Amex transactions! This is the ONLY app that can do this on the Shopify app store, and these guys are the only people that took there time to understand and figure out a fix. So if you are looking for a Sync app with PayPal and one day you think you will grow large enough to use PayFlow and take credit cards at the checkout, along with regular PayPal payments... then this is the only app that will help you with both. If you don't have PayFlow Pro yet, it doesn't matter... I suggest getting this app, because when you grow large enough that some other person plugs in PayFlow in the future, you will be glad you used this app from the start. No, I wasn't paid anything for this review, it is legit and I cannot tell you how helpful it is.

The app is very simple to use and easy to install. It works perfectly and the support is very good.

Satisfied with the app.

Also, thank you Vincent for store audit.

great job , excellent customer service

Very good application and a super Customer Service!

I really like. They solved our problem.

服务很好

perfect
app and customer service