Synctrack Paypal Chargebacks

Synctrack Paypal Chargebacks

Reviews (452)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable “set it and forget it” tool for auto‑syncing tracking and shipping status from Shopify to PayPal (and sometimes Stripe), reducing payment holds and saving significant time. They value features like syncing old orders, dispute tracking and templates, compliance guidance, and analytics. Setup is quick, it runs smoothly long term, and support is praised as fast, proactive, and knowledgeable.

November 2, 2021

I use it on both my stores, these guys are professionals. Will check their other apps! Thank you, recommended!

VILNO.CO
Estonia
6 days using the app
Synctrack replied November 2, 2021

Hi VILNO.CO!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.

November 12, 2021

A++++ Works like a charm!!! Fast! Easy to set-up. Sync back your orders up to 360 days. In less than 5 minutes I've installed it, uploaded 40 paypal tracking to Paypal and not only saved me time but also helped me to recover all of my "frozen" revenues. Also a special mention to support which is fast and always available for any doubt or question!

Catholically
Italy
23 minutes using the app
Synctrack replied November 12, 2021

Hi Catholically,

Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!

Kaylee - Omega team

November 19, 2021

very great app, saved me hours in labour of painstakingly having to enter all tracking myself and not screw it up. wish i had found it sooner

T'EYES
Australia
3 months using the app
Synctrack replied November 19, 2021

Hi T'EYES,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

November 26, 2021

Everything seems to be working very smoothly! If all trackings will be added this smooth in the future this app is a 6/5 stars :-)

Papasplatz
Germany
5 minutes using the app
Synctrack replied November 29, 2021

Hi Papasplatz,

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work.
Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

Edited November 16, 2022

It is essential for my shopify store. Syncing with tracking and paypal is quick, making it the best shopify app I could find. It is also very affordable. You should learn about it. very helpful

ciaocustom
Vietnam
Over 1 year using the app
Synctrack replied December 3, 2021

Wow ciaocustom! It sounds like you had a great time with us.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Best,
Kaylee - Omega Team

December 15, 2021

Really a good app that help me solve the PayPal tracking problem.
And Stella always provides the best service.
Thank you, you are the best!

Revopoint 3D
Hong Kong SAR
3 months using the app
Synctrack replied December 16, 2021

Hi Revopoint 3D

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support Stella. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

January 13, 2022

We were getting notifications from Paypal about hitting a threshold on outstanding orders before they would start to hold back funds because Shopify was not telling Paypal that orders were shipped. There are plenty of apps on the market that syncs tracking with Paypal, with some of them charging massive amounts. We chose to run with Synctrack and within 10 minutes all of our problems went away with a low monthly cost. Customer service was instant and despite all the hard work they have put into making this process as easy as possible, they tried to push me towards the free account. It's not often people go out of their way to do what is best for you. The developer is not only talented but a genuinely good person too.

Globe-Trotter
United Kingdom
23 days using the app
Synctrack replied January 13, 2022

Hi Globe-Trotter

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and the developer Mr.Cong . Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

February 2, 2022

When there's too much to worry about with Paypal, this makes things easy. VERY SIMPLE and consistent. Takes the worrying out of PayPal's limitations.

Gritty Soul
United States
4 days using the app
Synctrack replied February 7, 2022

Hi Gritty Soul,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

February 6, 2022

Stella and Joseph are super responsive. I request a custom request due to my situation is little strange and the team happily helped to figure it out. Thanks a lot team!!!

Momavo Jewelry
Canada
About 2 months using the app
Synctrack replied February 7, 2022

Hi Momavo Jewelry,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Joseph & Stella, they are passionate about their work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

February 15, 2022

Amazing app. By being able to submit tracking automatically, it helped us avoid any potential cashflow issues with PayPal.

Armed Forces Boutique
United States
4 months using the app
Synctrack replied February 16, 2022

Hi Armed Forces Boutique,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team