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Basic $65 plan has many essential features like full tax code mapping behind paywalls (ie you have to pay an extra $29 per month for rules to enable this feature.
Why? Tax code mapping is 100% free on Quickbooks Shopify Connector (also 100% free)
And they seem to worship the whole syncs quota concept - God forbid you screw up and end up duplicating syncs - they wont credit back the erroneous syncs to your 500 monthly sync quota on the basic $65 plan.
What was their response? Pay $129 for the next plan up and you get the feature to block duplicates from the outset.
So overall a good multi currency app but awful customer service and an even worse subscription tier structure that has essential features paywalled on higher tiers.
Ie to get all the basics you're looking at $150+ per month.
Synder has saved me a huge amount of time on entering invoices and sales. Syncing all my transactions is simple, and I love the new reconciliation feature.
What really sets Synder apart is the support. They respond quickly, and they reach out on their own when they notice an issue, which is rare. Highly recommend.
Synder has helped me so much. I have it installed on my Shopify for 2 different ecommerce businesses. It syncs so nicely with my Quickbooks online and makes my end of the month bookwork so easy. It categorizes all elements of every sale correclty, so I don't have to second guess it. I honestly don't know what I would do without it.
I've been using Synder for about a year and it's been great! Synder was very helpful with implementation with my bookkeeping team, and they're always very friendly when questions come up. I don't spend much time inside of the platform myself – that's what I pay the bookkeeper for! – but when I do need to use it, the platform is intuitive and has every feature I could possibly think of.
This is the only platform that integrates with EVERY sales channel I needed (Faire, Shopify, TikTok, and Etsy) and I'm very grateful for this app and the easy and detailed reports it allows for!
This saves a lot of time and helps us track inventory and sales by integration with QuickBooks. Snyder software can also be used to import orders from eBay, Etsy, Amazon, and for an extra fee, Walmart.com. I used to use Webgility, but switched for this more affordable option for our small business doing 1000 or less orders per month. I would recommend it.
I was looking for an app which can help me record all my transactions from Shopify and Stripe to Xero and I decided to try Synder. Synder provided great ease of book keeping syncing both my Shopify and Stripe into Xero seamlessly. Bit of set up is needed although it is easy enough to figure out on my own without needing to contact support.
I appreciate the qucik reply and fast resolvement of my problems.
Synder has reduced the administration of our accounts significantly. We integrate 2 Shopify stores with Xero, and we have added a number of custom developments as well. The Synder team have been excellent in assisting with this, particularly Hendrick who has guided us though each stage with clear communication on timelines and what can be achieved.
We are using Synder service on two stores. So far everything works well, it helps a lot with accounting (sync to Xero). Matching of payment transactions from paypal with actual order saves a lot of time. Good admin panel with detailed information, filtering and error messages help to solve some issues like items out of stock etc.
Synder helps me enormously by simplifying the process of reconciling payments from Shopify and PayPal into my Xero accounting platform. Before Synder it was an almost impossible manual process, but with Synder it's a simple one-click process.
Setup would have been complicated for me, but the Synder support team did it all for me. Could not have been easier.
And when needed, Synder support were both responsive and helpful in helping me through additional setup issues where my lack of knowledge was the limiting factor!!
Yes, it's a little expensive, but if I think of what I'd have to do if I didn't have Synder - well, it would be impossible!
Recommended.