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TagRobot works GREAT! They answer questions and it is SUPER easy to use. We use it to "tag" our retail customers from our website as we have both retail and wholesale customers on our website. We wanted the customers tagged so that we could easily send out emails to our customers using the Shopify Marketing emails. It works GREAT!! It was easy to implement and SAVES US TIME! We use A LOT of apps and this developer is the MOST responsive! 10 STARS!
Simple and easy to use. I needed a new rule and they were very quick to code it for me - thanks again!
We were looking for an app to replace Shopify Flows that will help us tag customers based on their orders. This app indeed fulfills our requirements and provides us with just the solutions we needed. It is also very simple to use when selecting which triggers to use and when it should apply. Customer support was amazing -- speedy response time and helpful all the way!
Apparently, the app is broken. Tried to install this app. The "free" version would not activate. So I decided to try the $5 a month paid version. That version would not activate either. So I deleted it. But, I still got charged $5 for nothing. -- UPDATE: Since the developer responded promptly and proactively, I've adjusted my review from 1 star to 3 stars. --
We are aware that some installs are not working and our developers are working to fix the issue as quickly as possible. I'm sorry shopify charged you incorrectly for the incomplete installation and we will of course reach out to them to get you refunded.
I needed to do some additional tagging based on product purchases. I tried a number of other apps, but found this the simplest one, and also loved that when I had a support query for something a little outside the product's scope, the developers replied and enabled me to do what I needed within a couple of days.
Highly recommended.
Does EXACTLY what it says...very well. There is almost every possible option for tagging. And if you don't see what you need, a quick email to support will get that option added quickly. I needed help with tagging for a specific rule type and they had it added in a matter of hours. Can't say enough good things about these guys!
The customer support team are second to none.
Kets was incredibly helpful setting up our account & creating additional tagging rules for us based on some unique requirements.
The app itself has all the functionality you want for order & customer tags & is very straightforward to use.
Would recommend this app to anyone.
Been using this for a while - it's simple to apply and helpful for us to track orders and draw attention to more complex ones. Key though is when there have been occasional problems, Kets has been speedy and very helpful in resolving them.
We have used tag robot since our inception, it has provided a quick and easy solution to our shops needs... Better than that we requested a small tweak and solution as an option, they turned it around in days.. Great service!
TagRobot is an amazing app. It does exactly what it says it does. In addition, when I needed an upgrade it was done while the developer was on vacation. Also, done free of charge and all of you are now enjoying the upgrade.
