Talkom AI Chat & AI Assistant

It’s a cool app and the team has been extremely helpful. Great support, great product. We ended up turning on all of it: the AI Assistant, AI Search Mode, and the Q&A widget on our product pages.
Whenever we run into any kind of issue, the support team is incredibly quick to find a solution. We’ve also noticed that our customers really enjoy using the AI Search — they actually interact with it, ask questions, and even turn to it for advice and product recommendations.

The system works really well and feels genuinely convincing in practice. Another thing we really like is how quickly the app adapts to changes on our website. Whenever we update something, it picks up the changes almost immediately and learns from the new content.
It’s been very low-maintenance on our end, and we’re already seeing it take pressure off our support team while helping more visitors find what they’re looking for and ultimately complete their purchases.

We can definitely recommend it to anyone looking to improve the customer experience on their online store.

We’ve been using Talkom in four of our markets (in 4 domains), and it makes localization very easy. Most of the translation and currency setup is automated, so there’s very little to manage.

The Talkom team also helped us add our custom GPT, which creates personalized running fueling plans for our customers. The AI is relatively easy to train for very specific needs, even in our specialized product category.

I’ve tested and fine-tuned it a lot before the release, and its answers are very accurate.

The setup was easy, and the team has always been very helpful. The support has been excellent, and we’d definitely recommend Talkom to other businesses.

I've installed this app on our second store and have been really satisfied with it.
It helps customers find the right products, and the AI-generated Q&A on the product pages give customers more confidence before buying. The team has also been great with getting everything set up.