Taptalk ‑ Multi Agent WhatsApp

Show multiple WhatsApp agents on your store. Shoppers pick who to chat with sales,support, or return

Show your whole team on WhatsApp, not just one agent. Add multiple agents with photos, names, roles, and live availability. Shoppers see exactly who's online and pick who to talk to — sales, support, or returns. Smart routing places relevant agents on your product, cart, and order pages automatically. Every chat opens pre-filled with the product name or order details, so context is never lost. No WhatsApp Business API. No approval wait. Works instantly with any WhatsApp number.

• Multi-agent panel with live status — shoppers choose who to contact
• Smart routing & auto-open triggers — matched agent, matched page, matched moment
• Shopify context in every message — product, order & cart auto-filled
• After-hours lead capture, GDPR consent & 19 built-in languages
• Analytics, Shopify Flow & full widget customisation — no code needed