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Easy to use and it helps a lot in managing visitors and engaging with them.
Hi Cisco Net Global,
Thank you for supporting tawk.to and for sharing your review with the community!
We are happy to know that you find our widget easy to install and that it has helped in engaging your customers.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
They got 24-hour online support, why have no response to an obvious bug that I submitted ten days ago? Very disappointed.
Hi plushygift,
This is Sienna from tawk.to. Thank you for reaching out.
Thank you for your patience as you experienced challenges with our support team.
There are some circumstances in which we have to escalate cases to find answers and it takes additional time to revert back to you.
To further check the status of your ticket, I will need the following details:
1. Property ID/website:
2. Ticket ID:
4. Add-on subscription:
3. Email:
4. Contact number (with area code):
I'll send a follow-up message to our dev team regarding your ticket/concern.
Kindly reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Thank you and I hope to hear from you soon.
A very solid chat program. It offers a lot of functionality and customization that some it the other pay programs don't. We are very happy with this!
Hi Home And Timber,
Thank you for choosing our app after trying the other live chat apps in the market!
We are happy to know that you find the functionality of our product useful to your website.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Best chat app by far, and free... does more than any other chat system we have used... has more features, more custom options, and did I mention free?
this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !
Looking for Chat for your website... stop looking, this is the one you want... we have tried about a half a dozen others... this one beats them all hands down on features, and support... oh and the price, zip, nada, none, free
So dont even waste you time on the other chat systems, this one has more features, no limits, more options, more configurations..
Fantastic app for live chat. Not only is the livechat app free, there are plenty of customisation and such. There has been plenty of updates over the months and the improvements are great, e.g. automated message sent to customer when he/she is browsing the website.
IMO, the only draw back is that it is not entirely compatible with some themes. Otherwise, this would be my go to livechat app.
I installed the app from the app store, just to write a review. I've been using Tawk.to for a while with the manual code in my theme.
If you're looking for an excellent way to grab your customer's attention, install Tawk.to. Not only does Tawk.to have a few features that most chatters don't have (like live preview of what the customer is typing and business hours scheduling), they also have great support.
Well worth the free pricetag.
Amazing free app! I was considering this and intercom. The difference was $0/mth to $53/mth, respectively. I spent a few hours going through Intercom and their feature just to make sure if it justify paying $53/mth over something that Tawk is offering free.
Personally, Tawk did an amazing job with their live chat app. I can't express how impress I am with the MacOS and iPhone Apps that comes with it. Very impressive. Live monitoring of audience and where they visit and such. I seriously have no idea how they did such well-featured app without charging a cent.
As a thank you providing such a great app for free, I took the (optional) pay feature to remove their branding for $9/mth. Thank you guys!!
Hi Sin Chew Optics,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you find great value in using our app.
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
%100 Free, sound good!. I like this app very useful.
Hi Pierre Cardin Home,
Thank you for giving tawk.to a 5-star review!
We are still and always be FREE!
We appreciate the feedback and we thank you for the continued support of our product.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
