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The best of the best app! Very please with it
Hi Uni T,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our product and find it to be the best chat software in the market.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Very happy with this app, it works very well!
Hi Coffeecology1,
Thank you for choosing tawk.to and for recommending tawk.to in the community!
We appreciate your feedback and are happy to know that our widget works great on your website.
If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Fantastic app! Easy to install and easy to use
Hi Artico Pty Ltd,
Thank you for choosing tawk.to and for giving us 5-star review!
We are happy to know that you love our product and find it easy to install.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Great at first. It was free for me and easy to customize. The problem is the site doesn't notify me anymore when a chat comes through. I've missed several chats because it failed to notify me.
Hi Siloe,
Thank you for choosing tawk.to and for sharing your challenge here.
The tawk.to widget does not load until after your website is fully loaded. As a result, your page load speed will not be affected by having a tawk.to widget on your site.
Any testing tools for page speed will not include your widget loading time in the results. After your web page loads, the request to load your widget is made.
These are some common causes of slow web page loading:
Slow or interrupted internet connection
Browser or operating system updates needed
Multiple redirects
Conflicting browser extensions (check for ad blockers and site blockers)
Malware
Hardware/storage limitations
Background apps
We use an HTTP2 protocol to ensure faster page loading. Unlike HTTP/1, HTTP/2 uses multiplexing to handle multiple requests to the server simultaneously, cutting load time significantly.
I hope this addresses your concern.
We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Fantastic app, works exactly as described. Installing was easy. Well worth it.
Hi Casebuddy,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to install and worth it.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
its 12$ and 15$ NOT FREE..they ask u details, after stealing email and other deatils, n ruining 15min, then they ask for money!.
hello! The software is indeed 100% free just so as long as you are happy to keep the little "powered by tawk.to" link on the chat widget.
You can add unlimited agents, and add it to unlimited sites and use it free forever - the only "add-on" option is $12/m to remove our branding, which is 100% optional. Not necessary, and you definitely are not obliged to remove branding :)
A clean and efficient chat facility that allows us to connect to customers with no glitches.
Hi Crowdcontrolwarehouse ,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you like the user interface of our widget and find it an efficient tool in your business.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Love this chat!!!
OPHERTY & CIOCCI
www.ophertyciocci.com
Luxury Vintage, Pre-Loved Fashion
Hi Opherty Ciocci,
Thank you for choosing tawk.to and for recommending tawk.to to the community!
We are happy to know that you love our product!
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
We have been using this app for months. It is great! We use if for all of our office chat as well.
Hi Igift,
Thank you for giving tawk.to a 5-star review!
We thank you for the continued support and for using our product for all of your office staff.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
The app itself is good but unfortunately the support is awful, I had a very impatient agent on their live chat who resorted to using capital letters with me, granted I was not understanding what he was getting at but this patronising and unhelpful tone is not a good sign of support
Hi,
This is Sienna from tawk.to. Thank you for reaching out.
We do apologize for the challenges you experienced with one of our support agents.
Our 24/7 support line is always available to assist you.
Alternatively, should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
