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Needless to say Tawk is by now the most popular chat agent . If only they could have small fee and an option to remove the logo , it would one chat agent to rule them all .
Hi Theskinmantra2,
Thank you for choosing tawk.to and for giving us a 5-star review!
We have reached our 5-million-user mark and we thank you for it making happen!
The Remove Branding add-on allows you to remove tawk.to branding from the tawk.to Widget and Support Emails. It also lets you use your own domain for sending out support emails.
Here is a detailed description of the features, as well as step by step instructions on how to activate the add-on: https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I use this app for all my voice chat on all of my shopify stores. I have tested many others and this is by far the best. Great value and great app. Very happy.
Hi Access World,
Thank you for choosing tawk.to and for subscribing to our Video + Voice + Screensharing add on!
Our Video + Voice + Screensharing add-on is an optional way to communicate with your visitors via our chat, voice calls and two-way screen sharing.
Check our Knowledge Base article for the Video + Voice + Screensharing FAQs:
https://help.tawk.to/article/video-voice-screensharing-faqs
We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support
100% Satisfied
Hi Ducati Home Automation,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you are 100% satisfied with our product!
You can monitor you visitors’ activity, check chat history and answer incoming chats in a single Dashboard using your computer or mobile device.
We value your feedback and will continue to provide excellent customer support to all our users.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
So glad I found this app... I was really hesitant to add live chat to my site, as I was nervous to how it would incorporate into my life and work. This app was incredibly easy to install, works great and has great functionality. I'm able to schedule the live chat to be available during only certain hours (so that it won't wake me when I'm sleeping at night!) and I can even choose to hide it from visitors during that time or give them the opportunity to "leave a message", but show that I am offline.
The analytics and monitoring it provides is excellent and I have no complaints after having it installed for a few days. Really thankful and surprised that an app with such great functionality is committed to providing such a great free service.
Hi Nebraskabison,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you love our product and find value of it's features.
The Scheduler allows you to manage the operating days and times of the chat widget.
It will automatically switch your widget offline according to your schedule, so you never have to worry about forgetting to log out of your account.
It works in tandem with your agents, if there are no agents online when your widget is scheduled to be online, the widget will instead stay offline.
Related link: https://help.tawk.to/article/using-the-widget-scheduler
Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
We love tawk! Very user friendly and looks great on the site.
Highly recommended!
Thankyou!
Beserk xxx
www.beserk.com.au
Hi Beserk,
Thank you for choosing tawk.to and for recommending tawk.to to the community!
We are happy to know that you love our product and that it looks great on your site!
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great app and easy to use - definitely recommend !
Hi Luxor Apparel,
Thank you for supporting tawk.to and for recommending us to others!
We are happy to know that you find our chat widget easy to use.
We thank you for the continued support and we hope you have seen success by using our product in your business.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Thank you! This is the best app so far! Very clean, easy to use and really customisable! Great work!
Hi Grazinagum,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app to be the best in the market!
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Lovely app....keeps us going @anokherang every day....easy and simple to use and very effective...no limitations on number of simultaneous chats and that also from a free app ...would have given more stars if there was such an option available !
Ruchi
www.anokherang.com
Hi Ruchi,
Thank you for choosing tawk.to and for giving us an amazing review!
We appreciate your feedback and are happy to know that you find our widget effective in managing your customers.
The tawk.to app will always be free!
We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!
Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Not a fan of interface so I deleted it. Once deleted, the interface is still on the homepage. Have tried emailing support 3 times for a solution with no response...
Hi AutoTalent ,
This is Sienna from tawk.to reaching out.
Thank you for your patience with the challenges you experienced with our support team.
We do have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.
Regarding your concern, I need the following details to track the ticket or email you’ve raised with the support team.
1. Property ID/website:
2. Ticket Number (if available):
3. Screenshot/error messages:
3. Email:
4. Contact Number (with area code):
Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Thank you and hope to hear from you soon.
Very nice job! Thank you!
Hi Leatherstrata,
We thank you too for giving us a 5-star review!
We hope you have seen success using our products.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
