Reviews (104)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
September 14, 2026

I suggest Taxcloud to all small to medium size businesses. I used to spend at least couple of days to review the sales, calculate the taxes and file them every month. This is used to be a time taking task. Once we started using tax cloud, I don't have to worry about it anymore. We could use that time on our business improvement.
I specifically have to call out Alessandro Giovinazzo. he helped with onboarding our company to Taxcloud. He has been very patient with all my questions, filed the taxes for us for at least three months until we became stable. He has great knowledge about sales tax.

ROLARA
United States
4 months using the app
July 31, 2026

Save your money. This company is horrible. There is no customer service number and they just take your money. I spent over $2,000 and they didn't do anything for me. I recommend going else where. I have screenshots too prove it and will be make a full YouTube video on this company.

26 King Wavy Merch, LLC
United States
Over 1 year using the app
TaxCloud replied July 31, 2026

We're sorry to hear the results didn't match what you paid for and that you've experienced some friction with our services. That's not the experience we want for any TaxCloud customer. Our promise is always to over deliver and be the best partner we can be.

Our VP of Customer Experience is reaching out to you directly to go over what happened and find a resolution together.

July 27, 2026

TaxCloud has been very helpful during our onboarding and sales tax setup process. Alessandro provided clear guidance, answered our questions, and helped us handle important setup details smoothly. Their support made the process much easier, especially while connecting Shopify and preparing our tax collection setup. We appreciate the assistance and look forward to continuing with TaxCloud for our sales tax compliance.

Dealz Dive Online Store
United States
About 2 months using the app
July 21, 2026

I recently switched to TaxCloud and have been very happy with the experience so far. The pricing is much more reasonable for my business, especially with multiple state filings, and the onboarding process has been straightforward.

The TaxCloud team has also been responsive and helpful in answering detailed questions as I reviewed my state filings, transaction data, and reporting setup. Sales tax compliance can be stressful and expensive for a small business, but TaxCloud has made the process feel more manageable and cost-effective.

Overall, I’m glad I made the switch and would recommend TaxCloud to other ecommerce sellers looking for a more affordable sales tax compliance solution.

CozyBand
Canada
2 months using the app
June 25, 2026

We migrated from a traditional tax accountant handling filings for 23 states, and the switch to TaxCloud has been a game changer — both in cost savings and operational efficiency.
Special shout-out to Alessandro on the onboarding team. Our setup was fairly complex (mix of SST and non-SST states, quarterly-to-monthly transitions, gap filings, and a semi-annual state that needed special handling), and he was patient, responsive, and thorough every step of the way. He made sure nothing slipped through the cracks during a process that could have easily gone sideways.
The platform works seamlessly with Shopify, and the SST program benefits are significant if you're a remote seller. Highly recommend for any e-commerce brand scaling across multiple states.

Venustas® Heated Apparel
United States
5 months using the app
September 3, 2026

Alessandro Giovinazzo is extremely professional and was a great help throughout the entire onboarding phase. He helped me understand how TaxCloud works and made it easy to connect everything with Shopify.
Thank you, Alessandro, for your great work and professionalism!

My Catholic Library
United States
About 2 months using the app
June 22, 2026

We wanted to wait to write a review until after we had used this app for several months. We went through implementation with TaxCloud in February and have now had 3 months of successful tax filings. We've had a great experience so far. It saves us so much time and effort, and the fact that they integrate with SST makes it even more added value to us. Highly recommend.

Anya's Shop
United States
4 months using the app
Edited September 1, 2026

We have a large ecommerce business that has to file taxes in many many US states. TaxCloud provides a superior service for much less than its competitors. We have a rather complex business, and our rep Alessandro went above and beyond personally seeing us through onboarding and making sure we had our unique requirements addressed and fulfilled. They get my strongest recommendation as a US ecommerce and retail business, both in terms of cost effectiveness, and absolute effectiveness.

Outdoor Dog Supply
United States
5 months using the app
June 4, 2026

We moved from another provider after they significantly raised their prices. TaxCloud is not only a better value but the interface is superior. They are a part of SST which streamlines filing for many states. The onboarding process was very easy with TaxCloud helping along the way.

Iconic Imprint
United States
About 1 month using the app
May 6, 2026

TaxCloud is awesome. Avalara was jerking us around forever with their overseas customer service reps (charged us 3,000.00 for customer servise reps who cannot speak English well) and raising their prices every year for their overall services. TaxCloud is a way better value and everything that Avalara promises -- TaxCloud delivers! When you work with a TaxCloud rep they are somewhere here in the United States!!! I should have moved to TaxCloud way sooner.

RacingUSA
United States
16 days using the app