teelaunch: Print on Demand

I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this).

I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!!

I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable.

I've tested other POD providers, and I think Teelaunch's customer service is the best

Their app will insert poorly optimized script into your website and cause significant problems to your website speed. I did lighthouse tests and Their script: "/sizing-charts-script.js" has a 1900 ms Script Evaluation delay that is more than every other app and scripts combined.

A lot of orders errors. There must have been an issue where all files were compromised, but almost every time someone orders, I get an error and when inquire about it, they ask me resubmit the file. I'm going to be switching to another drop shipper app.