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I’ve been using TeemDrop for a while now and I’ve found it to be very good. Lene has been very helpful whenever I had questions or ran into any issues. Polite, patient and quick to respond which made everything much easier. Thank you so much for her support and great customer service. Thank you Lene!
I’ve just started using TeemDrop, but I’m already very happy with it. The app is easy to use and well organized, which makes everything run smoothly. My agent is Reddy, and she has been very helpful in solving any issues I’ve had. So far, my experience has been very positive, and I’m happy to recommend TeemDrop.
Very helpful, Thanks Paula, Teemdrop
We spoke with business owners and entrepreneurs. Honestly, we are extremely tired and frustrated with your service.
My customer placed an order on May 14. There was a “6-day” delay.
I paid $9.07 for YUN-Fast-Electro shipping, which was advertised as 3–6 day delivery.
The order was only shipped on May 19. That means around a “9-day” delay in total.
To be honest, I no longer believe TEEMDROP ships directly from its own warehouse. It looks like orders are being sourced from Alibaba first and then shipped later. Waiting 3 days just for teams to process shipments is unacceptable.
I thought TEEMDROP was a large company. If it is truly a large company, then why are the operations teams insufficient?
Also, you claim to provide “24-hour support,” but in reality it seems to be only weekday office hours from 9:00 AM to 6:00 PM. That is a weak operational system. You should hire more teams, spend more on salaries, and strengthen your operations.
The global shipping and fulfillment industry works almost 24/7. Sunday being the only off day should be enough. For a global dropshipping company, slow operations are unacceptable.
I am warning you, boss:
If this continues, people will lose trust in your company.
I watched videos about TEEMDROP on YouTube before using the platform. However, after trying it myself, my experience was very bad. Do not blindly trust what YouTubers say. In my opinion, TEEMDROP does not work well. I have been using Shopify for 6 years, and I am saying this based on real experience.
I no longer recommend using TEEMDROP.
What people say about TEEMDROP on YouTube does not seem completely true to me.
Please be careful.
Dear Zuyeses,
We're truly sorry to hear your disappointing experience with TeemDrop and appreciate you taking the time to share your honest feedback, which helps us improve our service continuously.
Regarding your order placed on May 14 with YUN-Fast-Electro shipping: first, we regret we cannot check your specific order details without your order number to locate the case for full verification. We'd like to clarify our fulfillment rule: if you pre-purchase inventory and stock items on our platform in advance, we can dispatch goods directly from our warehouse within 24 hours once your end-customer places an order. If no pre-stock is reserved, we need to source items from the suppliers, which will require extra lead time before shipment.
For your concern about the 3-day processing window: we have clearly stated on our platform that this 3-day turnaround applies to roughly 80% of regular orders. Shipment delays may happen when suppliers face stock shortages or public holidays, and such dispatch timelines are subject to individual supplier's arrangement. If you aim to cut down processing lead time drastically, we recommend reaching out to your dedicated agent to learn more about our pre-inventory ordering solution.
In addition, the 3–6 business days delivery window advertised for YUN-Fast-Electro refers exclusively to the international transit duration after goods leave our warehouse. It does not cover domestic procedures including supplier sourcing, product inspection and pre-shipment preparation, which we believe is the core reason leading to the nearly 9-day total turnaround you encountered.
We also notice your feedback on our support service and operation hours. We have on-duty support staff available on weekends and official holidays to tackle urgent requests, yet occasional understaffing may slightly slow down case resolution. Feel free to contact your personal agent or our official support mailbox: support@teemdrop.com anytime for emergency issues, and we will prioritize your inquiries without delay.
We sincerely apologize for failing to deliver a satisfying shopping experience for you. Your critical suggestions are extremely valuable for our operational optimization, and our team keeps polishing our fulfillment and after-sales system day by day. It would mean a lot to us if you could give TeemDrop another chance to serve you better in the future. We welcome all further advice or questions via our support email anytime.
Best regards,
TeemDrop Support Team
I’ve had an excellent experience working with Galya at TeemDrop. From the very beginning, she has been professional, friendly, and highly attentive to every detail. She always responds quickly, answers all my questions, and makes sure the entire purchasing process is clear and smooth. Her support has been invaluable in helping me manage my orders with confidence. Without a doubt, she is an exceptional agent, and I highly recommend working with her.
TeemDrop got me the best experience!!! It has fast support, very high quality products and a lot of useful options to use in their site!
I recommend to use them as the best supplier to every have!!!!
Great experience with the platform and the app so far.
I got Reddy as my agent and couldn't be happier, definitely recommend her. I had some issues integrating the platform and updating the products; she helped me with everything. Great partnership now and hopefully in the future.
Best supplier i have had so far! You get assigned a custom agent who replies almost immediately to your questions. If you have a problem with an order they are there to help you and don’t leave you on the side and actually look for a solution before you even ask it. Great service by Teemdrop and my agent Clover Yang!
Thank you so much for your wonderful feedback! We’re incredibly glad to hear Clover Yang delivered such proactive, thoughtful support for your store. We’ll keep maintaining this responsive one-on-one assistance to help your dropshipping business grow steadily. Looking forward to supporting you long-term!
Very good service
i've been using teemdrop for a couple months and thanks to Gayla the experience has been outstanding! communication is clear and timely, she respectful, consistent and cooperative. Its rare to find a supplier that delivers great service and dependability every time. Would highly recommend
