Teleship DDP Global Shipping

On one hand, this app is a godsend for small brands looking to sell internationally to individual customers. It handles all the tax and duty calculations, giving certainty and convenience to our customers. On the other hand, they have lost two high value parcels of ours within just a few months. Customer service is usually quick and helpful, and the knowledge base and human assistance during set up is excellent.

I converted nearly our entire EU & US order stream to Teleship from a mix of Parcel2Go, Easyship and Royal Mail directly. Antoine and his team have been extremely receptive to fixing any issues and taking in our feedback, chasing any problems that are inevitable with shipping internationally and making the experience a pleasant one.

Antoine and the team have been so helpful with any questions or support needed on topics that can often be very overwhelming! They completed a full audit to ensure everything was set up correctly and pointed out any gaps found which was hugely appreciated. The service they offer along with the quick and supportive team makes the whole shipping process so much easier!

Complete game changer. I literally had no way to pre-pay customs for users before Teleship, now I can provide a delightful experience to everyone. Thank you so so much for creating this service, it's brilliant.

The team at Teleship have changed the way I deal with shipping internationally for the better! Their extremely quick support when needed have been a blessing. I cannot fault their customer service, and they have implemented features suggested to make the overall use more streamlined and efficient.

Thank you so much to everyone working at Teleship for making shipping so much easier!

Exceptional customer service, the team is extremely helpful with all issues I face. The help, support and service they offer makes the shipping process so much easier. I cannot recommend their services enough for anyone looking to have international shipping, especially with DDP.

Antoine and the team at Teleship have to be one of the best teams for offering support for the App and being open to suggestions for additional features and improvements.

The initial installation and setup was quick and simple with useful notes and YouTube videos to get you started quickly. An initial query was resolved with a few minutes in a video call with Antoine and we were up and running.

In the same call I mentioned that it would be great to be able to process eBay IOSS orders for EU customers which we import through the Shopify Market Connect App which Antoine said they'd look into.

A few days later and another video call with Antoine and a developer to check some eBay IOSS details and within a couple of weeks they had an integration working.

No longer do we have to sort eBay IOSS orders and process them through a third party courier everything goes seamlessly through Teleship. As a bonus the pricing was cheaper that our previous IOSS registration and the parcel prices are very competitive without the need to use comparison websites.

From our customers point of view they've already fed back how quickly they've received their parcels without the delays of customs processing, extra payments for fees and knowing to total order cost right at our store checkout. Most of our Western Europe parcels have gone from leaving us to arriving at the customers door in a week!! That's incredible given it's peak season for the postal services and couriers.

We can't wait to see where Teleship will go next with the development of the App. Thank you everyone at Teleship.

Outstanding service from Mr. Antoine at Teleship!
I’m genuinely impressed with the level of support I received. Mr. Antoine went above and beyond at every step — extremely helpful, proactive, and always ready to go the extra mile. His professionalism made the entire experience smooth and stress-free.

Teleship’s app itself is fantastic — fast, reliable, and truly one of the best solutions for cross-border shipping. It has simplified our fulfillment workflow and is an absolute must-have for any Shopify store owner looking to streamline international deliveries.

Highly recommended!

Using this service since July and our international customers benefit from transparent charges, no surprise costs on receipt of their order - and better shipping charges than previously.

As important the support has been very good.

Teleship has been fantastic in enabling us to ship DDP to the USA. It works perfectly for small businesses like ours and the app works seamlessly in the background, making it very easy to purchase labels and then just drop off with your regular mail. No need to drop off to different couriers, it just goes with Royal Mail and then is forwarded on from there to the relevant courier. We have been so impressed that we have also started using Teleship with our EU packages, the cost is competitive with Royal Mail, plus you get much better tracking and quick delivery. Finally, I'd like to to mention the support, which is second to none. Antoine is friendly, professional, knowledgeable and has answered all my queries quickly. I recommend this app 100%, its super easy to install, set-up is very simple and its pay as you go which for us a growing business, is perfect.