The Courier Guy
- Tarification
-
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
- Note
- 2,2 (6)
- Développeur
- App Inlet (Pty) Ltd
Galerie d’images vedette
The Courier Guy permet au vendeur de proposer des tarifs d’expédition en temps réel et d’expédier vos colis facilement.
The Courier Guy permet d’éviter la saisie manuelle des détails d’expédition et d’imprimer les lettres de transport directement depuis la page des commandes du site web. La solution s’est forgé une solide réputation grâce à d’excellentes relations avec la clientèle et à un service personnalisé efficace.
- Livrer partout en Afrique du Sud et obtenir des devis auprès de plusieurs transporteurs.
- Générer des étiquettes d’expédition électroniques en un seul clic.
- Tenir vos clients informés grâce à des notifications de suivi personnalisables.
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Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Interface administrateur Shopify
Catégories
Étiquettes et emballages
Gestion des expéditions
Calcul du tarif
Personnalisation
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
Les frais externes peuvent être facturés par App Inlet (Pty) Ltd séparément de votre facture Shopify. En savoir plus
Gratuit
Installation gratuite
Les frais d’expédition externes sont calculés et facturés en fonction des tarifs du transporteur The Courier Guy.
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Tous les frais sont facturés en USD.
Avis (6)
We are using the ShipLogic / The Courier Guy Shopify integration.
Issue:
When selecting "Create Shipment" on any Shopify order, the shipment page loads successfully but displays:
"Select a rate below, then click Continue. If no rates show, please check your order shipping address and your settings."
No rates are returned.
Troubleshooting already performed:
* Regenerated API key and reconnected
* Verified collection address configuration
* Verified customer shipping address
* Verified product weight and dimensions
* Manual shipment creation in ShipLogic portal works successfully
* Shopify app loads correctly and authenticates
Could you please check whether quote/rate requests for my are failing on the PayInlet side and whether there are any account mapping or authentication issues between the Shopify store and ShipLogic account?
Thank you.
Hi Cape Bag Group!
We've sent a collab request to assist with this support issue.
Apologies for any inconvenience caused.
EDIT:
Issue resolved, there were missing product dimensions and weights for some products. Bulk changing these dimensions resolved the issue.
I wish i could give you lot less than 1 star, you guys simply update or discontinue your old app with out informing us, your support is HORRIBLE and incompetant i am stuck here with a slew of order i cant book from my shopify admin because you just randomly change EVERYTHING with your updates, If it were possible to leave negative stars, The Courier Guy’s Shopify app would genuinely deserve them. The sheer negligence they have shown toward their merchants is staggering.
Out of nowhere, they decided to completely overhaul-or perhaps entirely discontinue-their old app without a single shred of communication. No emails, no warnings, no transition period. Who rolls out a massive, system-breaking update that changes everything without giving their users a heads-up?
Because of this reckless rollout, my Shopify integration is completely paralyzed. I am currently stranded with a massive backlog of unfulfilled orders that I cannot book from my admin dashboard. To make a catastrophic situation even worse, their customer support is utterly abysmal. When you reach out for help in the middle of the crisis they created, you are met with breathtaking incompetence. They are completely unequipped to fix their own broken system.
If you run a business that actually relies on functional software and reliable shipping, do yourself a favor and look elsewhere. An absolutely horrible, business-breaking experience. Avoid at all costs.horrible!
Hello Modern Auto Parts,
Thank you for your feedback, and please accept our sincere apologies for the severe disruption and stress this has caused to your business and order fulfilment.
After investigating the timeline you reported, it appears there may be a mix-up regarding which app is currently active on your store. Based on the errors described, we suspect you are utilising The Courier Guy Locker app (our Pudo integration) rather than the standard Courier Guy app.
During the exact period you experienced these issues, there was an unexpected downtime on the shp.pudo.co.za domain. Please note that the infrastructure, hosting, and management of this specific domain are handled externally and fall completely outside of our control, which unfortunately limited our ability to prevent or immediately resolve the interruption. This temporary server outage severed the connection between Shopify and the locker booking system, making it appear as though the app itself had been broken or modified without warning.
We can confirm that this network issue has now been fully resolved and all systems are back online. To ensure your store is properly synced, please verify your installation using the correct app link here: https://apps--shopify--com.storefront-preview-proxy.getredo.com/the-courier-guy-locker
If your admin dashboard is still failing to book your backlog of orders, please contact us directly at it@thecourierguy.co.za with the subject line "Locker App Review Escalation".
Thank you for your patience as we work to get this fully sorted out for you.
Worked perfectly!
I was able to install, configure and deploy this well crafted app within 15 minutes, incl. creating my first shipment, directly from Shopify on the Order details page, printing the Waybill that was created, and I received the shipment info. via email, all of which was created automatically in the background.
No more copy/paste, no more adding weights, dimensions, etc. manually.
Well played App Inlet *****
It's an absolute pleasure, Chromebooks for Africa!
Assistance
L’assistance pour l’appli est assurée par App Inlet (Pty) Ltd.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Développeur
Lancement
22 juillet 2022
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